Operating a functional state government requires a complex network of departments, people, and processes to support the vast needs of their many constituents. While bound by regulatory framework, states are in the unique position of answering the demand for an improved end user experience, transparency and efficiency. Often, antiquated business models are paired with tight legislative requirements–making it difficult to deliver commercial-grade modernization. Compliance to rules regarding data collection and use, privacy, security and accessibility are common challenges across all departments.
Health and human services, state gaming, judicial, non-profit, education, transportation and emergency services are each faced with these common pains. At DMI, we offer a common goal: Leveraging digital modernization to deliver improved citizen experience, process efficiency and compliance through a holistic, strategic approach.