OVERVIEW

Operating a functional state government requires a complex network of departments, people, and processes to support the vast needs of their many constituents.  While bound by regulatory framework, states are in the unique position of answering the demand for an improved end user experience, transparency and efficiency.  Often, antiquated business models are paired with tight legislative requirements–making it difficult to deliver commercial-grade modernization.  Compliance to rules regarding data collection and use, privacy, security and accessibility are common challenges across all departments.

Health and human services, state gaming, judicial, non-profit, education, transportation and emergency services are each faced with these common pains.  At DMI, we offer a common goal:  Leveraging digital modernization to deliver improved citizen experience, process efficiency and compliance through a holistic, strategic approach.

OUR VISION

At DMI, we believe that the same data that poses a challenge can become a part of the solution.  We believe that states can remove the guesswork around compliance by leveraging new technology.   We understand the state-level business model and how to connect silos within a larger enterprise landscape.

Our approach to modernization delivers commercial results within a highly complex regulatory framework, improving efficiency and greatly reducing costs to the state, and costs to their constituents in real terms of time and money.  We automate processes, convert lagging technology, and deliver proven solutions across all levels of state and local government.  We’ve developed game-changing solutions around lottery fraud investigation, child welfare case management, and emergency preparedness that can be delivered rapidly and at scale.  As the business of state management evolves, we stand as partners to see the vision from concept to reality.

WHAT WE DO

Services, Solutions and Products that you can utilize through DMI

SERVICES

SOLUTIONS

COMPREHENSIVE CHILD WELFARE INFORMATION SYSTEM (CCWIS)

DMI has delivered some of the fastest, most cost-effective solutions that help vulnerable children and families. Our solution went into production in only 18 months and went statewide in every Maryland county within 27 months, all while being compliant with ACF guidelines.

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STATE GAMING AND LOTTERY FRAUD INVESTIGATION MANAGEMENT

We offer a SaaS fraud case management application to accelerate an inquiry into fraudulent activity from opening to conclusion. The solution eliminates the need for manual entry and delays in fraud reporting. It supports this through automated workflows, reporting, and dashboards to keep directors, case managers, and case workers all on the same page. States with antiquated technology and processes in their gaming and lottery systems will undoubtedly face greater risk by not modernizing with an AI-automated method.

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For over a hundred Fortune 1000 enterprises and all 15 US federal departments, DMI is the trusted digital transformation partner that delivers end-to-end intelligent digital strategy, solutions and support so they can not only adapt and innovate, but also scale to better serve the people in their care.