Healthcare is one of the largest, most complex industries in the world. The healthcare space encompasses many sub-industries such as the distribution of healthcare products, the delivery of care through providers such as hospitals, private practices, outpatient surgery centers, laboratories, and nursing homes, and the management of healthcare itself, i.e., health insurance — both on the payer and provider side.
The intricacies of the healthcare delivery value chain encompass the diagnosis, treatment, and prevention of disease, illness, and injury via primary, secondary, and tertiary care providers — all of which is facilitated through insurance.
With an array of disjointed networks and siloed systems, the inefficiencies and possibilities for error have been an ongoing challenge. The patient experience outside of the visit has been largely separate and managing care can seem more like a burden than receiving care itself. A digital-first healthcare delivery model aims to leverage data and connectivity to remove barriers like transportation to receive care, paper-based applications and claims, and the repeated exchange of patient information between healthcare and insurance providers.
Industry leaders now seek to create top-down, all-in-one health platforms that incorporate providers, brokers, connected health, Remote Patient Monitoring (RPM), health integration, value-based care, provider ratings, and more, all under one single digital umbrella.