As the Covid-19 (Coronavirus) outbreak continues to spread across the U.S. and around the world, I want to take a moment to reach out to you, our valued customers, to let you know that DMI remains fully operational and share how DMI is responding to this public health challenge. DMI’s number one priority is the health and well-being of our employees, our customers, our families, and the communities in which we live and work. I want to assure you that while DMI continues to focus on the health of our employees, we are equally committed to continued service to our customers. DMI has taken several necessary measures to ensure uninterrupted delivery of the high-quality services you’ve come to expect and demand from DMI during this unprecedented time. These measures include sharply restricting all employee travel and taking robust protective measures to ensure that those few employees who do travel do not contribute to the spread of Covid-19.

DMI invoked its Business Continuity Plan last week, and our world-wide organization is continuing to serve all our customers. I am proud of DMI’s support operations that are in place and am actively enabling our customer delivery teams with a robust corporate infrastructure. A flexible and resilient digital and mobile infrastructure becomes even more critical in times like these, and I am confident that we are well prepared to look after your business and adapt to your changing business needs in this extraordinary situation.

DMI has a multi-disciplinary internal task force that is continuously monitoring and assessing the situation, including the regular updates from the experts and authorities of the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the European Center for Disease Prevention and Control (ECDC), the UK’s National Health Service (NHS), India’s Ministry of Health & Family Welfare, the Public Health Agency of Canada and other authorities in DMI’s areas of operation.

This moment in time reminds all of us that we are a close-knit community and that the most important thing that we can do is to be there for one another in times of need. DMI’s global organization of over 2,000 professionals operating out of over 20 locations in North America, Europe and India is here for you.

Sincerely,


Sunny Bajaj
Chief Executive Officer