Managed Mobility Services

DMI’s Managed Mobility Services help enterprises simplify complexity, protect endpoints, and Do More – securely, intelligently, and at scale.

Managed Mobility Services2025-08-26T09:51:13-04:00

OVERVIEW OF MANAGED MOBILITY SERVICES

Simplify Mobility. Strengthen Security. Do More.

DMI’s Managed Mobility Services (MMS) help enterprises take control of their mobile ecosystems with full-lifecycle support—from secure provisioning to 24/7 user assistance. Our platform-agnostic, service-first model simplifies complexity, optimizes costs, and enhances endpoint security across BYOD, corporate, and IoT fleets.

Managing thousands of devices and users across carriers, platforms, and teams poses real operational risk. DMI reduces that friction with tailored, scalable solutions that deliver visibility, automation, and enterprise-grade support. As a strategic MMS partner, we help organizations gain complete visibility across device lifecycles, automate telecom expense management, enhance security posture with embedded endpoint protections, and deliver frictionless user support for maximum productivity.

Trusted by federal agencies and commercial enterprises alike, we make mobility work for your business—securely, intelligently, and at scale.

DMI Mobility Services Capabilities

DMI’s MMS offering is anchored in six high-impact service areas designed to solve real enterprise challenges and deliver measurable value. These capabilities work together to simplify device management, reduce risk, and empower your workforce.

Device Lifecycle Management

Procurement, provisioning, staging, repairs, refresh, and secure decommissioning—all managed through a unified process with full visibility.

Zero-Touch Deployment

Automated device enrollment and configuration out of the box, aligned to security policies and compliance standards.

Telecom Expense Management (TEM)

Consolidate billing, audit carrier invoices, allocate costs, and eliminate overages through AI-powered insights.

Unified Endpoint Management (UEM)

Integrate across Intune, Workspace ONE, SOTI, and others to manage mobile, IoT, and rugged devices through a single pane of glass.

End-User Support & Help Desk

24/7/365 multi-channel support, ticket automation, and knowledge portals to keep employees connected and productive.

Security & Policy Enforcement

Built-in endpoint controls, encryption, remote wipe, mobile threat defense, and alignment to Zero Trust principles.

Our Approach: Built Around You

DMI’s MMS model is service-first, platform-agnostic, and end-user-centric. We tailor our solutions to fit your enterprise, not the other way around. With proven experience across commercial and government sectors, our team delivers scalable, secure, and intelligent mobility programs that work in the real world.

Read our Executive White Papers

White Paper: Transforming the Mobile Ecosystem

Download the definitive executive white paper on optimizing device strategy, reducing costs, and boosting security across 5,000+ user environments.

White Paper: Driving Innovation with Mobility & IoT

Download our executive white paper on integrating IoT with Managed Mobility Services to accelerate efficiency, resilience, and competitive edge.

Key Benefits of DMI’s Managed Mobility Services

DMI is a recognized global market leader in managed mobility solutions. Some of the world’s largest enterprises, brands, government agencies, and organizations trust us to transform their managed mobility services through technology innovations and a focus on customer experience.. We have the skills and scale to deploy, secure, and manage your entire mobile ecosystem, so you can get back to focusing on what matters most—your customers.

Lower Total Cost of Ownership

Consolidate vendors, reduce waste, and optimize device spend across the enterprise.

Faster Device Rollouts

Accelerate time-to-value with zero-touch provisioning and pre-configured deployments.

Improved IT Productivity

Reduce manual effort with automation, dashboards, and seamless system integrations.

Stronger Security Posture

Leverage Zero Trust, encryption, and threat defense embedded into every device.

Better End-User Experience

Empower employees with self-service portals, 24/7 support, and always-on connectivity.

Greater Visibility & Control

Access real-time insights into usage, costs, inventory, and SLA performance.

Ready for a demo of the platform?

Bring your questions to our experts with a 30 minute personal demo.

WHY DMI

Choosing the right partner for enterprise mobility means more than just finding a provider – it means selecting a team that delivers proven value, scalability, and trusted expertise. Here’s why leading organizations choose DMI:

Recognized Leader: 8x Leader in Gartner Magic Quadrant for MMS. Trusted by federal agencies and commercial enterprises.
Service-First, Not Platform-First: Unlike others, we lead with service – not a rigid platform. Our model adapts to your environment, not vice versa.
MyServe Advantage: Our proprietary platform supports 2M+ users, enables 90% faster onboarding, and drives 15% average cost savings.
24/7 U.S.-Based Support: CSAT of 97.3% and NPS above 70 reflect our commitment to your end users.
Enterprise & Government Expertise: Decades of experience serving complex commercial and regulated environments.
AI-Driven Efficiency: From automated ticket routing to predictive analytics, we bring intelligence to every layer of MMS.

Ready to Reduce Costs, Risk, and Chaos?

DMI helps you simplify mobility, strengthen operations, and secure your endpoints—all under one roof. Whether you’re managing 500 devices or 50,000, we tailor a solution that fits.