DMI’s MyServe platform simplifies the complexity of managing devices, services, and costs across your organization. Automate tasks, control expenses, gain real-time insights, and empower employees, all from a single, unified solution.
ServiceNow
Partner
Remote
Monitoring System
End-to-End
Managed Services
Multi-Language
Support
24 / 7 / 365
Customer Support
93.7%
CSAT Rating
ServiceNow
Partner
Remote
Monitoring System
End-to-End
Managed Services
Multi-Language
Support
24 / 7 / 365
Customer Support
93.7%
CSAT Rating
50+
Customers across public and private sectors.
74
Countries where DMI provides services and delivery.
25+
Years experience in mobile space.
8x
Leader in Gartner Magic Quadrant.
1st
In providing end-to-end mobility solutions in the market.
Overview
MyServe is the enterprise platform purpose-built to simplify, automate, and scale your IT operations, across mobile, telecom/fixed-line, and connected IT assets. From smartphones and laptops to circuits and IoT devices, MyServe gives you centralized control, end-to-end device lifecycle management, and real-time intelligence—all in one secure place. Say goodbye to siloed systems and manual processes, and gain the power to optimize costs, performance, and compliance across your entire technology ecosystem.
Reduce manual tasks and costly errors through intelligent workflows that handle provisioning, invoice validation, billing audits, contract enforcement, and inventory tracking. Integrate seamlessly with your MDM/UEM, ERP, HR, and carrier systems to unify data and provide IT, finance, and operations with a shared view of assets, usage, and spend. Cut costs, reduce risk, and work smarter with real-time alerts, dynamic dashboards, and built-in help desk tools. Whether managing 500 or 50,000+ endpoints, MyServe simplifies management, empowers teams to act proactively, and drives measurable cost-savings.
Managed Mobility & Endpoint Management
MyServe is a centralized platform that streamlines managed mobility services (MMS), including expense management, operations, and support for organizational endpoints. It enables users to handle hardware orders, MACD requests, and help desk tickets through one interface while automating processes like invoice validation and expense allocation. With real-time analytics and integration across carriers, internal systems, and UEM/MDM tools, MyServe empowers your team to work more efficiently and cost-effectively.
Telecom Expense Management
MyServe streamlines telecom expense management (TEM) by automating the full invoice lifecycle—from ingestion and validation to audit and payment—and identifies savings with real-time contract-to-usage reconciliation. It centralizes contracts, vendor performance, and service inventories while flagging billing issues and enforcing SLAs. With real-time dashboards and role-based reporting, analyze spend, usage patterns, and budget trends, so your team gains insights to cut costs and make data-driven telecom decisions.
Business Benefits
Centralized Management
Unify device, user, service, and cost management in one platform. MyServe eliminates data silos by creating a single source of truth for all IT operations across carriers, systems, and departments.
Save Money & Optimize Spend
Gain full control over IT expenses with real-time visibility into usage, billing, and contract performance. MyServe helps eliminate waste, identify savings opportunities, and drive cost-efficient operations across the enterprise.
Increased Efficiency & Productivity
Streamline operations by automating routine tasks through smart, rule-based workflows. MyServe reduces manual effort, speeds up service delivery, and frees IT and operations teams to focus on higher-value initiatives.
Improved Cost Visibility & Allocation
Automatically allocate IT costs to the right departments, users, or cost centers. MyServe provides real-time visibility into spend, helping you prevent overcharges, track budget impact, and drive accountable financial management.
Informed & Actionable Insights
Empower IT, finance, and leadership with real-time, role-based reporting. MyServe delivers accurate dashboards and automated insights to enable faster, data-driven decisions without delays or manual data pulls.
Tailored to Your Needs
Get a solution tailored to you. MyServe adapts to your organization’s goals, workflows, and scale, so you get exactly what you need without paying for what you don’t. No bloated tools, just purposeful functionality that fits.
Integrations
UEM/MDM
MyServe seamlessly integrates with leading UEM/MDM tools like Microsoft Intune and VMware Workspace ONE. Eliminate disconnected workflows by unifying asset data, policy enforcement, and lifecycle visibility across all endpoints within a single platform. Gain real-time, synchronized, & actionable insights that keep your inventory accurate, and your operations aligned.
ITSM & Business Services
Enhance your existing ITSM ecosystem by integrating data directly into MyServe. Seamlessly connect with platforms like ServiceNow and Microsoft Teams to streamline ticketing, automate workflows, and improve response times.
HR & AP
Streamline operations by integrating HR and Accounts Payable data directly into MyServe. Eliminate manual handoffs and give internal teams real-time visibility into user roles, cost centers, and chargeback alignment. This ensures accurate financial tracking and simplified lifecycle management across all endpoints.
Graph QL/Rest API
Speed up integration and automation with flexible GraphQL and REST APIs from MyServe. Easily connect internal systems, build custom workflows, and extend functionality to fit your organization’s unique needs and drive process efficiency at scale.
TECHNOLOGY
PARTNERS
Our alliances with leading technology partners enable us to deliver unmatched efficiency, scalability, cost savings, and innovation. These partnerships provide access to cutting-edge tools, best practices, and extensive knowledge to help you stay ahead in today’s digital landscape.
Insights
