Blog Post

January 31, 2020

Jan 31, 2020

Cracking the Code on Fan Engagement

In an age where consumers are in control, brands have to work harder than ever to cut through the noise to reach their consumers. Then they must also engage their audience in meaningful ways to earn...

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Blog Post

January 30, 2020

Jan 30, 2020

Why Blockchain May Prove Essential to GDPR Compliance

Blockchain may turn out to be the killer app for GDPR compliance in the 2020s. How so? Well, blockchain creates a secure way to track the provenance of digital transactions. That aligns well with...

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Blog Post

January 28, 2020

Jan 28, 2020

Digital Twins: Mining the Potential of Real-Time Modeling

The appeal of a digital twin is obvious: You deploy a digital model that mimics real-world behavior — detecting inefficiencies, optimizing performance and learning to improve in real...

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Blog Post

January 27, 2020

Jan 27, 2020

DMI Digital Leader Award – Alex Spinelli, LivePerson

Creating AI-Powered Conversational Interfaces for the World’s Largest Brands Tell us about the LivePerson mission. Our mission is to make life easier for people and brands though trusted...

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Blog Post

January 24, 2020

Jan 24, 2020

NRF2020: They Don’t Call it The Big Show for Nothing

My Impressions of the 15th NRF Expo and Show As a technology professional focused on retail and commerce, this was my 15th NRF Expo and Show (but who is counting?). The venue is, of course,...

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Blog Post

January 16, 2020

Jan 16, 2020

3 Ways that GDPR Makes Life Better for Everyone

These days, it’s clear that the benefits of GDPR (the European Union’s General Data Protection Regulation) far outweigh the costs. It wasn’t always this way. Remember the mad scramble in the...

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Blog Post

January 15, 2020

Jan 15, 2020

Predicting Customer Intent: It’s All About Impact

Using predictive algorithms in customer care poses a challenge you might not anticipate: Accurate predictions don’t automatically generate better business outcomes. When you’re automating...

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Blog Post

January 8, 2020

Jan 8, 2020

Why Convergence Will be the Make-or-Break Technology Trend of the 2020s

They all have to come together — people and data, assets and inventions. The 2020s will bring technologies like digital twins, swarm intelligence and virtual/augmented reality into the mobile...

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Blog Post

January 2, 2020

Jan 2, 2020

3 Strategic Keys to Driving Speed-to-Value in Agile Product Development

It’s not enough to produce speed and value in Agile product development. You have to do both. Making that happen requires a sound strategic footing. You have to understand why your company needs...

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Blog Post

December 31, 2019

Dec 31, 2019

DMI Digital Leader Award — Pasquale Forletta, General Motors

Leveraging AI to Get Vehicles to Market Quickly and Safely Tell us about your work at General Motors. I’m proud to have worked at General Motors for 26 years. I recently began a new role...

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Blog Post

December 30, 2019

Dec 30, 2019

3 Questions to Ask Before Switching from Waterfall to Agile Development

You have to be Agile these days. That’s what all the Agile true believers say. But those are just words if you’ve used waterfall methodologies for years. Perhaps you’ve suffered through a...

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Blog Post

December 20, 2019

Dec 20, 2019

Why AI will Drive These 4 Crucial IoT Trends in the 2020s

The internet of things (IoT) is a complex expression of a simple idea: connecting a sensor to the internet in any time or place where it’s useful. But there’s one formidable challenge: How do...

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Blog Post

December 19, 2019

Dec 19, 2019

AI: A Look Back And Where It’s Going

As the decade ends, we are witnessing a tremendous acceleration in the utility and capability of artificial intelligence and machine learning as business tools. This trend will only continue as the...

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Blog Post

December 17, 2019

Dec 17, 2019

Why the Automotive Sector Must Become More Proactive About Technology Strategy in the 2020s

Automakers face nonstop demands to embrace new technologies. One year, it’s smartphone integration. The next year, it’s big data. Then it’s artificial intelligence and machine learning...

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Blog Post

December 9, 2019

Dec 9, 2019

How Retailers Can Avoid the Pitfalls of Adopting Next-Generation Technologies

Artificial intelligence can help retailers craft remarkable customer experiences. Natural language processing can improve customer service and spare employees from boring, repetitive...

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Blog Post

December 4, 2019

Dec 4, 2019

DMI Digital Leader Award — Dave Feldman, Takeda Digital Products Lead

Partnering to Deliver Better Health and a Brighter Future [caption id="attachment_29413" align="alignright" width="215"] Takeda Digital Products Lead Dave Feldman, left, with DMI's Chris...

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Blog Post

November 1, 2019

Nov 1, 2019

3 Ways AI Will Help the U.S. Government in the 2020s

The U.S. government won’t miss out on the wave of artificial intelligence and machine learning (AI/ML) coming in the 2020s. That’s not to say it will be an easy ride. Federal agencies have to...

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Blog Post

October 30, 2019

Oct 30, 2019

DMI Digital Leader Award — Rick Griskie, ADESA CIO

Transforming Auto Auctions for the Digital Age What is the ADESA mission? ADESA delivers wholesale vehicle auction solutions to professional car buyers and sellers. From data-driven research tools...

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Blog Post

October 23, 2019

Oct 23, 2019

3 Key Factors Driving AI Trends in the 2020s

Artificial intelligence and machine learning (AI/ML) will move out of the shadows and into the mainstream in the 2020s. AT DMI, we’re already seeing these forces at work in our engagements with...

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Blog Post

October 10, 2019

Oct 10, 2019

Safeguarding Covered Defense Information

The Department of Defense has made a requirement for all commercial vendors that are doing business to become Cybersecurity Maturity Model compliant, or CMMC. That means all DoD contractors will need...

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Blog Post

October 4, 2019

Oct 4, 2019

REthinking Disruption in the Retail Sector

We don’t have to let Amazon write the story of retail disruption anymore. Of course, Amazon’s Prime Day and delivery deals require retailers to adapt. But all retailers now have the potential...

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Blog Post

September 20, 2019

Sep 20, 2019

Shaken, Not Stirred: How Geospatial Commerce Can Shake Up the Hospitality Industry

Picture yourself relaxing on the deck of a cruise ship, sipping your drink and enjoying the ocean breezes. When you need another drink, you call up the cruise line’s mobile app and order a refill....

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Blog Post

September 17, 2019

Sep 17, 2019

DMI Digital Leader Award — Brian Zempel, Credit First National Association

Digitally Transforming to Build the Bridgestone Brand Describe the Credit First National Association (CFNA) mission. CFNA is proud to be a leader in customer-first payment solutions that earn...

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Blog Post

September 14, 2019

Sep 14, 2019

How to Measure Agile Performance — If You Set the Right Priorities

Agile can’t be measured. We hear that a lot from fans of waterfall development. We respectfully disagree. It’s true that waterfall provides excellent metrics for benchmarks like spending...

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Blog Post

September 10, 2019

Sep 10, 2019

AI in the Supply Chain: 7 Factors that Affect Success

The evolution of artificial intelligence (AI) and machine learning (ML) is redefining the supply chain. Until recently, digital technologies reduced repetitive tasks and eliminated waste at each...

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