Blog Post September 22, 2020 Sep 22, 2020 Improve Health Outcomes Through Digital Patient Engagement It is widely accepted that patient engagement is an important focus for our NHS. It is critical to achieve better health outcomes for patients. Studies suggest that patients who are... Read more ›
Blog Post September 15, 2020 Sep 15, 2020 DMI Digital Leader — Matias Páez Molina, Devgurus Welcoming devgurus to the DMI Global Team DMI is excited about the acquisition of devgurus. What’s been the response from your team? We’re thrilled to support DMI’s Commerce Group... Read more ›
Blog Post August 20, 2020 Aug 20, 2020 Top 4 Benefits of DMI’s Workplace Shield – Back to Work Safely The COVID-19 pandemic has changed the way we live and the way we work for the foreseeable future. Many workplaces and employees are uncertain about going back to work, how to enforce social... Read more ›
Blog Post August 13, 2020 Aug 13, 2020 DMI Digital Leader — Laura Schmidt, eCare21 Accelerating Patient-First Mobile Telehealth Services DMI is excited to be an eCare21 partner. Describe your company’s innovative telehealth services. The U.S. healthcare system faces... Read more ›
Blog Post July 27, 2020 Jul 27, 2020 DMI Digital Leader — Adrien Levinger, The Webster Optimizing the Omni-Channel Shopping Experience for a Luxury Fashion House Tell us about The Webster brand. The Webster is a luxury multi-brand fashion house that operates eight... Read more ›
Blog Post July 22, 2020 Jul 22, 2020 Adapting to Succeed in the Low-Touch Economy The global pandemic has changed the way we work, socialize, and do business—and some of those changes are here to stay. Consumers want more convenient ways to accomplish everyday tasks,... Read more ›
Blog Post July 15, 2020 Jul 15, 2020 4 Reasons Why Medical Providers Should Embrace Digital-Physical Convergence Healthcare companies have almost limitless opportunities to use digital tools to improve business outcomes. But it’s all beside the point if these tools fail to improve the lives of... Read more ›
Blog Post July 14, 2020 Jul 14, 2020 Don’t Let Design Patterns and Dependencies Upend Your Shift to Cloud Commerce Decisions about design patterns and dependencies can have a profound impact on the success of your move to cloud commerce. That’s because the inherent flexibility of cloud commerce... Read more ›
Blog Post June 23, 2020 Jun 23, 2020 Enabling Virtual Clinical Trials Though all global industries are facing new pressures in light of COVID-19, the pharma and biotech sectors are feeling the pressure acutely — especially in the clinical trial space. For... Read more ›
Blog Post June 18, 2020 Jun 18, 2020 Restarting Retail: 6 Ways to Secure a Competitive Edge Restrictions on retailing are starting to ease as government officials and public health experts gain more insight into the risks of the COVID-19 pandemic. As retailers prepare for... Read more ›
Blog Post June 18, 2020 Jun 18, 2020 6 Quick Ways to Add Automation and Voice Commands to Your Supply Chain You don’t have to wait months or years to add automation to your supply chain. Many repetitive supply chain tasks can be automated in weeks — helping you respond quickly to new events... Read more ›
Blog Post June 17, 2020 Jun 17, 2020 How Mobile Device Management Helps Enterprises Expand Their Virtual Footprint Getting work done remotely gets more attractive every year, thanks to improvements in mobile device capabilities and expansion of network bandwidth and coverage. Mobile computing became... Read more ›
Blog Post June 16, 2020 Jun 16, 2020 Why Monitoring Performance is Crucial to Commerce in the Cloud An elastic, cloud-based commerce environment has the potential to improve customer engagement and enhance website performance. But it’s not a sure thing. If you don’t follow specific... Read more ›
Blog Post June 12, 2020 Jun 12, 2020 Methodology and Buy-In: 2 Base Requirements for Headless Commerce Success A headless commerce system is a marvel of flexibility. You start by building an ideal frontend platform —the “head” that integrates with headless commerce and/or CMS platforms . That... Read more ›
Blog Post May 27, 2020 May 27, 2020 DMI Digital Leader Award — Chris Meystrik, JTV Making Jewelry Available to All through Omnichannel Retail Tell us about JTV. JTV (Jewelry Television) is the premier online jewelry shopping destination specializing in extraordinary... Read more ›
Blog Post May 25, 2020 May 25, 2020 Build Engaging Mobile Apps that Drive Your Customer Experience Business teams face huge pressure to build engaging mobile apps that will improve their customer experience, attract consistent feedback and deliver higher app-store ratings. The Apple... Read more ›
Blog Post May 20, 2020 May 20, 2020 How to Accelerate Your Support for Remote Workers in the Next 30 Days It seems easy at first. People convene Zoom meetings from their living rooms and share documents on Microsoft Teams. But companies soon find out that keeping remote workers happy and... Read more ›
Blog Post May 20, 2020 May 20, 2020 Headless Commerce: Getting Your Software Stack for the ‘Head’ and Skills Alignment Right A headless commerce architecture provides expansive options to fine-tune your customer experience. But flexibility has a cost: It takes a lot of time and effort to select a software stack... Read more ›
Blog Post May 18, 2020 May 18, 2020 Managing Skills and Mastering Methodologies When Adopting Cloud Commerce Moving to cloud-based commerce technologies requires learning new skills and mastering more nimble development methodologies. In the cloud, you may work with the global providers like... Read more ›
Blog Post May 12, 2020 May 12, 2020 DMI Digital Leader Award — Adrien Nussenbaum, Mirakl Powering the Platform Economy DMI is excited to be a Mirakl partner. How did Mirakl get its start? Mirakl powers tomorrow’s e-commerce by providing the technology, expertise and... Read more ›
Blog Post May 4, 2020 May 4, 2020 4 Essential Technologies for Improving Remote Work The value of remote work became clear as a health emergency spanned the globe. And it’s a fair bet that work-from-home scenarios will remain popular long after the pandemic of 2020. A... Read more ›
Blog Post April 21, 2020 Apr 21, 2020 Why it’s Time to Embrace the Magento 2.3.x for e-Commerce This is the third in a three-part blog series about the use of Magento. Magento may have started out as a small-scale e-commerce solution. But the latest versions of the platform are... Read more ›
Blog Post April 17, 2020 Apr 17, 2020 DMI Digital Leader Award — Alban Fischer, Art Basel Empowering the World’s Leading Art Fair to Go Digital What is Art Basel and tell us about your role within the organization. Art Basel is the leading global platform connecting... Read more ›
Blog Post April 14, 2020 Apr 14, 2020 How to Ramp Up Automation in a Call Center Upgrade This is the third in a series of blogs about improving your call center. Upgrading your call center in a crisis has a middle phase that’s critical to achieving your long-range goal of... Read more ›
Blog Post April 13, 2020 Apr 13, 2020 3 Key Factors in Developing a Strategy to Shift Your Commerce Platform to the Cloud Shifting from a legacy commerce platform to cloud-based technologies requires a deft balance of skills, technologies and cost considerations. A well-thought-out strategy is fundamental to... Read more ›
Blog Post April 9, 2020 Apr 9, 2020 Why Strategy and Timeframe are Pivotal to Your Headless Commerce Transition Accelerated time-to-market is one of the best things about headless commerce. But the promise of speed may create a misconception about the transition to headless commerce. First off,... Read more ›
Blog Post April 8, 2020 Apr 8, 2020 6 Pillars of a Winning Strategy for Cloud-Native Development Cloud-native development can drive a wealth of business value — if you utilize the correct strategy. Lots of developers love to build apps on cloud platforms from Google, Amazon,... Read more ›
Blog Post April 6, 2020 Apr 6, 2020 4 Biggest Challenges of Personalization in Digital Commerce For all the terabytes of consumer data brands collect around the clock, the personalization of shopping experiences can feel like an elusive goal. Every time your mobile device delivers... Read more ›
Blog Post April 1, 2020 Apr 1, 2020 What to Do First When Upgrading Your Call Center in a Crisis This is the second in a series of blogs about improving your call center. When a hospital, clinic or medical practice gets flooded with calls from worried patients, it’s only natural... Read more ›
Blog Post March 30, 2020 Mar 30, 2020 Why Enterprises Need a Partner to Get the Most out of Magento This is the second in a three-part blog series about the use of Magento. Magento Commerce has some of the world’s best tools for creating best-in-class customer experiences that can... Read more ›
Blog Post March 20, 2020 Mar 20, 2020 Top 7 Things to Watch When Moving from a Legacy Commerce Platform to the Cloud When a company first decides to move their commerce platform and supporting toolsets to the cloud, they typically focus most of their attention on deciding what type of cloud... Read more ›
Blog Post March 19, 2020 Mar 19, 2020 How to Improve Your Call Center Today It happens to every hospital or healthcare provider: A crisis or emergency erupts and suddenly patients are calling in droves with urgent questions — overwhelming your patient-care... Read more ›
Blog Post March 5, 2020 Mar 5, 2020 6 Things to Avoid in Your Headless Commerce Journey You can’t avoid every bump in the road to modernizing your e-commerce infrastructure. But you can anticipate the most common roadblocks, wrong turns and traffic jams. E-commerce... Read more ›
Blog Post February 27, 2020 Feb 27, 2020 How Headless Commerce and Magento Produce Amazing Shopping Experiences This is the first in a three-part blog series about the use of Magento. Headless commerce is changing the face of digital commerce because it allows companies to craft experiences that... Read more ›
Blog Post January 31, 2020 Jan 31, 2020 Cracking the Code on Fan Engagement In an age where consumers are in control, brands have to work harder than ever to cut through the noise to reach their consumers. Then they must also engage their audience in meaningful... Read more ›
Blog Post January 28, 2020 Jan 28, 2020 Digital Twins: Mining the Potential of Real-Time Modeling The appeal of a digital twin is obvious: You deploy a digital model that mimics real-world behavior — detecting inefficiencies, optimizing performance and learning to improve in real... Read more ›
Blog Post January 27, 2020 Jan 27, 2020 DMI Digital Leader Award – Alex Spinelli, LivePerson Creating AI-Powered Conversational Interfaces for the World’s Largest Brands Tell us about the LivePerson mission. Our mission is to make life easier for people and brands though... Read more ›
Blog Post January 24, 2020 Jan 24, 2020 NRF2020: They Don’t Call it The Big Show for Nothing My Impressions of the 15th NRF Expo and Show As a technology professional focused on retail and commerce, this was my 15th NRF Expo and Show (but who is counting?). The venue is, of... Read more ›
Blog Post January 15, 2020 Jan 15, 2020 Predicting Customer Intent: It’s All About Impact Using predictive algorithms in customer care poses a challenge you might not anticipate: Accurate predictions don’t automatically generate better business outcomes. When you’re... Read more ›
Blog Post January 8, 2020 Jan 8, 2020 Why Convergence Will be the Make-or-Break Technology Trend of the 2020s They all have to come together — people and data, assets and inventions. The 2020s will bring technologies like digital twins, swarm intelligence and virtual/augmented reality into the... Read more ›
Blog Post January 2, 2020 Jan 2, 2020 3 Strategic Keys to Driving Speed-to-Value in Agile Product Development It’s not enough to produce speed and value in Agile product development. You have to provide speed TO value. Making that happen requires a sound strategic footing. You have to... Read more ›
Blog Post December 31, 2019 Dec 31, 2019 DMI Digital Leader Award — Pasquale Forletta, General Motors Leveraging AI to Get Vehicles to Market Quickly and Safely Tell us about your work at General Motors. I’m proud to have worked at General Motors for 26 years. I recently began a new... Read more ›
Blog Post December 30, 2019 Dec 30, 2019 3 Questions to Ask Before Switching from Waterfall to Agile Development You have to be Agile these days. That’s what all the Agile true believers say. But those are just words if you’ve used waterfall methodologies for years. Perhaps you’ve suffered... Read more ›
Blog Post December 20, 2019 Dec 20, 2019 Why AI will Drive These 4 Crucial IoT Trends in the 2020s The internet of things (IoT) is a complex expression of a simple idea: connecting a sensor to the internet in any time or place where it’s useful. But there’s one formidable... Read more ›
Blog Post December 19, 2019 Dec 19, 2019 AI: A Look Back And Where It’s Going As the decade ends, we are witnessing a tremendous acceleration in the utility and capability of artificial intelligence and machine learning as business tools. This trend will only... Read more ›
Blog Post December 17, 2019 Dec 17, 2019 Why the Automotive Sector Must Become More Proactive About Technology Strategy in the 2020s Automakers face nonstop demands to embrace new technologies. One year, it’s smartphone integration. The next year, it’s big data. Then it’s artificial intelligence and machine... Read more ›
Blog Post December 9, 2019 Dec 9, 2019 How Retailers Can Avoid the Pitfalls of Adopting Next-Generation Technologies Artificial intelligence can help retailers craft remarkable customer experiences. Natural language processing can improve customer service and spare employees from boring, repetitive... Read more ›
Blog Post December 4, 2019 Dec 4, 2019 DMI Digital Leader Award — Dave Feldman, Takeda Digital Products Lead Partnering to Deliver Better Health and a Brighter Future [caption id="attachment_29413" align="alignright" width="215"] Takeda Digital Products Lead Dave Feldman, left, with DMI's... Read more ›
Blog Post November 1, 2019 Nov 1, 2019 3 Ways AI Will Help the U.S. Government in the 2020s The U.S. government won’t miss out on the wave of artificial intelligence and machine learning (AI/ML) coming in the 2020s. That’s not to say it will be an easy ride. Federal... Read more ›
Blog Post October 30, 2019 Oct 30, 2019 DMI Digital Leader Award — Rick Griskie, ADESA CIO Transforming Auto Auctions for the Digital Age What is the ADESA mission? ADESA delivers wholesale vehicle auction solutions to professional car buyers and sellers. From data-driven... Read more ›