Posts Archive

Blog Post

June 23, 2020

Jun 23, 2020

Enabling Virtual Clinical Trials

Though all global industries are facing new pressures in light of COVID-19, the pharma and biotech sectors are feeling the pressure acutely — especially in the clinical trial space. For example,...

Blog Post

June 18, 2020

Jun 18, 2020

Restarting Retail: 6 Ways to Secure a Competitive Edge

Restrictions on retailing are starting to ease as government officials and public health experts gain more insight into the risks of the COVID-19 pandemic. As retailers prepare for customers to...

Blog Post

June 18, 2020

Jun 18, 2020

6 Quick Ways to Add Automation and Voice Commands to Your Supply Chain

You don’t have to wait months or years to add automation to your supply chain. Many repetitive supply chain tasks can be automated in weeks — helping you respond quickly to new events while...

Blog Post

June 17, 2020

Jun 17, 2020

How Mobile Device Management Helps Enterprises Expand Their Virtual Footprint

Getting work done remotely gets more attractive every year, thanks to improvements in mobile device capabilities and expansion of network bandwidth and coverage. Mobile computing became more...

Blog Post

June 16, 2020

Jun 16, 2020

Why Monitoring Performance is Crucial to Commerce in the Cloud

An elastic, cloud-based commerce environment has the potential to improve customer engagement and enhance website performance. But it’s not a sure thing. If you don’t follow specific steps in...

Blog Post

June 12, 2020

Jun 12, 2020

Methodology and Buy-In: 2 Base Requirements for Headless Commerce Success

A headless commerce system is a marvel of flexibility. You start by building an ideal frontend platform —the “head” that integrates with headless commerce and/or CMS platforms . That empowers...

Blog Post

May 27, 2020

DMI Digital Leader Award — Chris Meystrik, JTV

Making Jewelry Available to All through Omnichannel Retail Tell us about JTV. JTV (Jewelry Television) is the premier online jewelry shopping destination specializing in extraordinary jewelry and...

Blog Post

May 25, 2020

Build Engaging Mobile Apps that Drive Your Customer Experience

Business teams face huge pressure to build engaging mobile apps that will improve their customer experience, attract consistent feedback and deliver higher app-store ratings. The Apple and Google...

Blog Post

May 20, 2020

How to Accelerate Your Support for Remote Workers in the Next 30 Days

It seems easy at first. People convene Zoom meetings from their living rooms and share documents on Microsoft Teams. But companies soon find out that keeping remote workers happy and productive is...

Blog Post

May 20, 2020

Headless Commerce: Getting Your Software Stack for the ‘Head’ and Skills Alignment Right

A headless commerce architecture provides expansive options to fine-tune your customer experience. But flexibility has a cost: It takes a lot of time and effort to select a software stack that aligns...

Blog Post

May 18, 2020

Managing Skills and Mastering Methodologies When Adopting Cloud Commerce

Moving to cloud-based commerce technologies requires learning new skills and mastering more nimble development methodologies. In the cloud, you may work with the global providers like Amazon Web...

Blog Post

May 12, 2020

DMI Digital Leader Award — Adrien Nussenbaum, Mirakl

Powering the Platform Economy DMI is excited to be a Mirakl partner. How did Mirakl get its start? Mirakl powers tomorrow’s e-commerce by providing the technology, expertise and partner...

Blog Post

May 4, 2020

4 Essential Technologies for Improving Remote Work

The value of remote work became clear as a health emergency spanned the globe. And it’s a fair bet that work-from-home scenarios will remain popular long after the pandemic of 2020. A smart...

Blog Post

April 21, 2020

Apr 21, 2020

Why it’s Time to Embrace the Magento 2.3.x for e-Commerce

This is the third in a three-part blog series about the use of Magento. Magento may have started out as a small-scale e-commerce solution. But the latest versions of the platform are empowering...

Blog Post

April 17, 2020

Apr 17, 2020

DMI Digital Leader Award — Alban Fischer, Art Basel

Empowering the World’s Leading Art Fair to Go Digital What is Art Basel and tell us about your role within the organization. Art Basel is the leading global platform connecting collectors...

Blog Post

April 14, 2020

Apr 14, 2020

How to Ramp Up Automation in a Call Center Upgrade

This is the third in a series of blogs about improving your call center. Upgrading your call center in a crisis has a middle phase that’s critical to achieving your long-range goal of...

Blog Post

April 13, 2020

Apr 13, 2020

3 Key Factors in Developing a Strategy to Shift Your Commerce Platform to the Cloud

Shifting from a legacy commerce platform to cloud-based technologies requires a deft balance of skills, technologies and cost considerations. A well-thought-out strategy is fundamental to achieving...

Blog Post

April 9, 2020

Apr 9, 2020

Why Strategy and Timeframe are Pivotal to Your Headless Commerce Transition

Accelerated time-to-market is one of the best things about headless commerce. But the promise of speed may create a misconception about the transition to headless commerce. First off, getting...

Blog Post

April 8, 2020

Apr 8, 2020

6 Pillars of a Winning Strategy for Cloud-Native Development

Cloud-native development can drive a wealth of business value — if you utilize the correct strategy. Lots of developers love to build apps on cloud platforms from Google, Amazon, Microsoft and...

Blog Post

April 6, 2020

Apr 6, 2020

4 Biggest Challenges of Personalization in Digital Commerce

For all the terabytes of consumer data brands collect around the clock, the personalization of shopping experiences can feel like an elusive goal. Every time your mobile device delivers an ad for...

Blog Post

April 1, 2020

Apr 1, 2020

What to Do First When Upgrading Your Call Center in a Crisis

This is the second in a series of blogs about improving your call center. When a hospital, clinic or medical practice gets flooded with calls from worried patients, it’s only natural to think...

Blog Post

March 30, 2020

Mar 30, 2020

Why Enterprises Need a Partner to Get the Most out of Magento

This is the second in a three-part blog series about the use of Magento. Magento Commerce has some of the world’s best tools for creating best-in-class customer experiences that can give...

Blog Post

March 20, 2020

Mar 20, 2020

Top 7 Things to Watch When Moving from a Legacy Commerce Platform to the Cloud

When a company first decides to move their commerce platform and supporting toolsets to the cloud, they typically focus most of their attention on deciding what type of cloud (private/public) and...

Blog Post

March 19, 2020

Mar 19, 2020

How to Improve Your Call Center Today

It happens to every hospital or healthcare provider: A crisis or emergency erupts and suddenly patients are calling in droves with urgent questions — overwhelming your patient-care staff. You know...

Blog Post

March 5, 2020

Mar 5, 2020

6 Things to Avoid in Your Headless Commerce Journey

You can’t avoid every bump in the road to modernizing your e-commerce infrastructure. But you can anticipate the most common roadblocks, wrong turns and traffic jams. E-commerce modernization...

Blog Post

February 27, 2020

Feb 27, 2020

How Headless Commerce and Magento Produce Amazing Shopping Experiences

This is the first in a three-part blog series about the use of Magento. Headless commerce is changing the face of digital commerce because it allows companies to craft experiences that customers...

Blog Post

January 31, 2020

Jan 31, 2020

Cracking the Code on Fan Engagement

In an age where consumers are in control, brands have to work harder than ever to cut through the noise to reach their consumers. Then they must also engage their audience in meaningful ways to earn...

Blog Post

January 28, 2020

Jan 28, 2020

Digital Twins: Mining the Potential of Real-Time Modeling

The appeal of a digital twin is obvious: You deploy a digital model that mimics real-world behavior — detecting inefficiencies, optimizing performance and learning to improve in real...

Blog Post

January 27, 2020

Jan 27, 2020

DMI Digital Leader Award – Alex Spinelli, LivePerson

Creating AI-Powered Conversational Interfaces for the World’s Largest Brands Tell us about the LivePerson mission. Our mission is to make life easier for people and brands though trusted...

Blog Post

January 24, 2020

Jan 24, 2020

NRF2020: They Don’t Call it The Big Show for Nothing

My Impressions of the 15th NRF Expo and Show As a technology professional focused on retail and commerce, this was my 15th NRF Expo and Show (but who is counting?). The venue is, of course,...

Blog Post

January 15, 2020

Jan 15, 2020

Predicting Customer Intent: It’s All About Impact

Using predictive algorithms in customer care poses a challenge you might not anticipate: Accurate predictions don’t automatically generate better business outcomes. When you’re automating...

Blog Post

January 8, 2020

Jan 8, 2020

Why Convergence Will be the Make-or-Break Technology Trend of the 2020s

They all have to come together — people and data, assets and inventions. The 2020s will bring technologies like digital twins, swarm intelligence and virtual/augmented reality into the mobile...

Blog Post

January 2, 2020

Jan 2, 2020

3 Strategic Keys to Driving Speed-to-Value in Agile Product Development

It’s not enough to produce speed and value in Agile product development. You have to provide speed TO value. Making that happen requires a sound strategic footing. You have to understand why...

Blog Post

December 31, 2019

Dec 31, 2019

DMI Digital Leader Award — Pasquale Forletta, General Motors

Leveraging AI to Get Vehicles to Market Quickly and Safely Tell us about your work at General Motors. I’m proud to have worked at General Motors for 26 years. I recently began a new role...

Blog Post

December 30, 2019

Dec 30, 2019

3 Questions to Ask Before Switching from Waterfall to Agile Development

You have to be Agile these days. That’s what all the Agile true believers say. But those are just words if you’ve used waterfall methodologies for years. Perhaps you’ve suffered through a...

Blog Post

December 20, 2019

Dec 20, 2019

Why AI will Drive These 4 Crucial IoT Trends in the 2020s

The internet of things (IoT) is a complex expression of a simple idea: connecting a sensor to the internet in any time or place where it’s useful. But there’s one formidable challenge: How do...

Blog Post

December 19, 2019

Dec 19, 2019

AI: A Look Back And Where It’s Going

As the decade ends, we are witnessing a tremendous acceleration in the utility and capability of artificial intelligence and machine learning as business tools. This trend will only continue as the...

Blog Post

December 17, 2019

Dec 17, 2019

Why the Automotive Sector Must Become More Proactive About Technology Strategy in the 2020s

Automakers face nonstop demands to embrace new technologies. One year, it’s smartphone integration. The next year, it’s big data. Then it’s artificial intelligence and machine learning...

Blog Post

December 9, 2019

Dec 9, 2019

How Retailers Can Avoid the Pitfalls of Adopting Next-Generation Technologies

Artificial intelligence can help retailers craft remarkable customer experiences. Natural language processing can improve customer service and spare employees from boring, repetitive...

Blog Post

December 4, 2019

Dec 4, 2019

DMI Digital Leader Award — Dave Feldman, Takeda Digital Products Lead

Partnering to Deliver Better Health and a Brighter Future [caption id="attachment_29413" align="alignright" width="215"] Takeda Digital Products Lead Dave Feldman, left, with DMI's Chris...

Blog Post

November 1, 2019

Nov 1, 2019

3 Ways AI Will Help the U.S. Government in the 2020s

The U.S. government won’t miss out on the wave of artificial intelligence and machine learning (AI/ML) coming in the 2020s. That’s not to say it will be an easy ride. Federal agencies have to...

Blog Post

October 30, 2019

Oct 30, 2019

DMI Digital Leader Award — Rick Griskie, ADESA CIO

Transforming Auto Auctions for the Digital Age What is the ADESA mission? ADESA delivers wholesale vehicle auction solutions to professional car buyers and sellers. From data-driven research tools...

Blog Post

October 23, 2019

Oct 23, 2019

3 Key Factors Driving AI Trends in the 2020s

Artificial intelligence and machine learning (AI/ML) will move out of the shadows and into the mainstream in the 2020s. AT DMI, we’re already seeing these forces at work in our engagements with...

Blog Post

October 4, 2019

Oct 4, 2019

REthinking Disruption in the Retail Sector

We don’t have to let Amazon write the story of retail disruption anymore. Of course, Amazon’s Prime Day and delivery deals require retailers to adapt. But all retailers now have the potential...

Blog Post

September 20, 2019

Sep 20, 2019

Shaken, Not Stirred: How Geospatial Commerce Can Shake Up the Hospitality Industry

Picture yourself relaxing on the deck of a cruise ship, sipping your drink and enjoying the ocean breezes. When you need another drink, you call up the cruise line’s mobile app and order a refill....

Blog Post

September 17, 2019

Sep 17, 2019

DMI Digital Leader Award — Brian Zempel, Credit First National Association

Digitally Transforming to Build the Bridgestone Brand Describe the Credit First National Association (CFNA) mission. CFNA is proud to be a leader in customer-first payment solutions that earn...

Blog Post

September 14, 2019

Sep 14, 2019

How to Measure Agile Performance — If You Set the Right Priorities

Agile can’t be measured. We hear that a lot from fans of waterfall development. We respectfully disagree. It’s true that waterfall provides excellent metrics for benchmarks like spending...

Blog Post

September 10, 2019

Sep 10, 2019

AI in the Supply Chain: 7 Factors that Affect Success

The evolution of artificial intelligence (AI) and machine learning (ML) is redefining the supply chain. Until recently, digital technologies reduced repetitive tasks and eliminated waste at each...

Blog Post

August 29, 2019

Aug 29, 2019

DMI Digital Leader Award – Mark Greer, Altec

Partnering to Build a Next-Gen Utility Truck Fleet Tell us about the Altec mission. Altec has a 90-year history of providing truck-mounted equipment, such as aerial lifts, cranes, chippers,...

Blog Post

August 22, 2019

Aug 22, 2019

DMI and Crayon Partner to Enhance Customer Experience

DMI is excited to announce our strategic partnership with Crayon Software to become a Microsoft Cloud Solution Provider (CSP) partner. From implementations and migrations to enhancing technology you...

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