Conversational AI

Intelligent Customer Engagement
4x Increase
Converted Sales
20% Increase
Average Order Value
2x Increase
DMI helps your organization build engaging digital conversations with your customers in order to understand their intents and provide a personalized experience. From use case development and concept design to integration, deployment and management, we ensure that conversational interfaces align with business objectives and create productive and engaging customer connections through an integrated set of services.





At DMI, everything starts with the question: Why? That’s no different for the Conversational AI team. First, we aim to solve the why behind the need for conversational technology. Then, we bring in our technical expertise to demonstrate the tangible business impact the technology can have on your ecosystem. Together, through our global partner ecosystem, DMI brings only the best in class AI platforms and digital solutions to our clients, enabling them to create more meaningful connections with their customers.

“DMI completed ten days of work in two minutes via automation, drastically improving efficiency in processing customer portfolios. The team has integrated seamlessly to drive impact and results. They continue to anticipate client needs and proactively offer new ideas.”

SVP of Product, Payments Processing Firm

Partners and Alliances