OVERVIEW

The customer is always evolving — how you interact with them, how and where they buy, and what their expectations are. With change comes opportunity, an opportunity to refocus and reimagine what your commerce experience and journey looks like for today’s customer. Why is that critical? eCommerce will very soon be a $25B market. The best way to build new revenue streams and capture growth in this fast growth market starts with your commerce strategy.

FEATURES

Omnichannel Solution

Quickly and cost-effectively manage multiple channels or add new channels and front ends (mobile, Web, POS, IoT, autos, kiosks, clienteling, and others) as your business needs them, all powered by a single commerce instance.

Truly Data-Driven

Build a holistic, 360 data view of your customer, enabling clients to leverage this powerful customer data to deliver smarter & more engaging commerce experiences, all powered by science.

Contactless Commerce

Provide contactless commerce engagement experiences to customers through curbside pick-up, mobile pay-and-go, and virtual try-on driven by Augmented Reality (AR).

Intelligent Digital Business Design

Implement conversational interfaces, AI & ML chatbots, augmented and mixed reality, and intelligent process automation.

Mobilize the Store

Wow your customers with mobility in-store via mobile PoS, mobile clienteling, mobile self-checkout, and commerce store integrations

Tap into New Markets

Help brands expand their market reach and engage and test new audiences by strategically syndicating products and services to third-party marketplace operators.

BENEFITS

Stand out from the competition

We help organizations stand out in a changing and crowded market. Our teams design and deliver innovative, customer-focused commerce solutions built to solve our clients’ current and future business problems, helping them differentiate themselves while staying ahead of the competition.

Human-Centric Experience

Customer first – we help businesses redefine their brand experience, all centered around the customer. Delight them through integrated solutions like in-store, online, mobile, and conversational experiences all tailored for their specific customer journey.

Fast and Adaptable

We enable your organization to identify and deploy new critical features and functionality at speed. Our teams constantly stay on top of the latest, most innovative commerce trends through our deep partnership community. This enables us to develop numerous key integrations and a growing collection of strategically prebuilt accelerators.

Insights

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Blog
Guide to Optimize Your B2B E-Commerce Channel
February 29, 2024
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Blog
7 Things To Remember For A Successful Ecommerce Platform Migration
February 20, 2024
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Blog
The Value of Intuitive, Informative, and Elegant B2B Shopping Experiences
February 15, 2024

Partners and Alliances

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WHY DMI

DMI is a unique kind of partner that brings you the design-thinking of a digital agency, the next-gen innovation of a digital consultancy, and the agile, scaled delivery of a global IT services provider. With over 3,000 mobile sites and apps created, 300+ enterprise clients, and 25+ Fortune 100 Retail & Consumer Packaged Goods Clients, we know digital commerce. DMI delivers holistic, integrated expertise all from one partner.