OVERVIEW

DMI® excels in comprehensive device management, specializing in both deployment and lifecycle services on a global scale. For device deployment, we streamline the initial rollout process through expert consolidation, configuration, staging, and kitting of IT and mobile devices across various platforms, including iOS, Android, Chrome OS, Windows, and IoT. Our global reach ensures efficient deployment tailored to your specific needs.

Throughout the device lifecycle, DMI provides end-to-end support, including refresh services to keep your fleet up-to-date, warranty management to ensure maximum coverage, and swift repair solutions with emergency replacements to minimize downtime. We also offer reselling and eco-friendly disposal services for end-of-life devices. Our proactive approach includes housing spare devices for our clients, maximizing uptime and operational efficiency. With DMI’s expertise spanning multiple operating systems and device types, we deliver a seamless experience from initial deployment through the entire device lifecycle, ensuring your technology investments are optimized at every stage.

FEATURES

Forward Logistics

Staging and kitting, provisioning, and customization to client specifications by leveraging industry-leading UEM’s as well as Apple Business Manager and Android Enterprise.

Reverse Logistics

Includes spares and warranty management, device repair and emergency device replacement.

End of Life Services

Competitive device resale pricing and environmentally-friendly disposal benefit both the planet and the bottom line.

Sustainability

Reduced packaging materials save on costs and resources while reducing our carbon footprint.

ServiceNow

Management of our system (catalog, request and asset management), offering custom client portals for integration with customer systems.

BENEFITS

Improved Uptime

Leveraging spares and emergency replacement to ensure our customers have working devices when needed most.

Improved ROI

Our collaborative approach ensures minimal spend on lifecycle services, renewing device value through competitive resale.

Increased Accuracy

Delivering exceptional inventory and order accuracy, we ensure our clients maintain and receive devices without error or delay.

Insights

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Press Release
Dynamic Digital Transformation, a DMI Joint Venture, Wins $14.5 Million Contract with U.S. Treasury for Enterprise Mobility Management
March 21, 2024
ManagedServices Blog AS 143813810
Blog
How an All-in-One MMS Solution Helps Drive Value and an Improved Customer Experience
May 24, 2023
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Blog
How Can a Business Enhance End-User Experience Without Stretching Its Managed Services Budget?
October 12, 2022

Partners and Alliances

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WHY DMI

DMI provides a completely connected device lifecycle program with full process transparency and leveraging our global facilities, we can scale up or down with ease. We provide ongoing enhancements, cost savings, and efficiencies, through ROI analysis. asset management. and embedded service innovations. If you need better reliability and flexibility, we can work with what you have and develop the right solution to drive efficiency and performance throughout your organization.