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BUSINESS BENEFITS

Rapid Engagement

With in-house developers and a network of partners, we’re able to quickly move from agreement to development, reducing the time to completion.

Competitive Pricing

Offering fixed, recurring or hourly pricing models, we are flexible in our approach so we can keep your project on time and within budget.

Strategic Partnership

Connected with ServiceNow at the strategic level, DMI provides innovative and customized solutions across projects of any size and complexity.

KEY FEATURES

Consulting Services

Leveraging our experience and best practices, we recommend and design optimal strategies for meeting our client’s ServiceNow needs.

Support and Administration

We don’t just install it, we support it. We partner with clients so their Now platform continues to exceed expectations, now and in the future.

Development and Integration

Connecting applications and workflows on the Now platform, we leverage our extensive ServiceNow background to craft the solution that best fits your business needs.

RELATED OFFERINGS

Managed Mobility Services

DMI performs the heavy lifting associated with our customer’s mobility programs by delivering the ultimate in mobility uptime, performance, service and security. We not only secure and manage the full lifecycle of our customer’s devices, but consistently drive savings associated with carrier expenses.

Device Lifecycle Services

DMI performs staging and kitting services on a global scale. We consolidate, configure, stage and kit IT–as well as a wide range of end user and mobile devices. We house spare devices and perform repairs to ensure our clients achieve the maximum uptime.

Modern Contact Center

With our award winning managed services, DMI can provide 24/7 help desk support, IT service desk and even project-based support services to scale and flex your contact center capacity, optimize costs and improve the end user experience.

WHY DMI

DMI works with clients not just to address the task at hand but understand why. By understanding the underlying business issue or process they are addressing, DMI can suggest the appropriate steps to accomplish clients needs. We aren’t just a vendor, in fact, our clients see us as a strategic partner that is committed to their success and acts as an extension of their own team.

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