BUSINESS BENEFITS OF DMI’s CRM SYSTEM

Global Agile Delivery

We offer best in class resources across our global development and customer service teams with 24-hour coverage while keeping blended rates lower; thereby, maximizing your services investment.

Cross-Industry Expertise

Our experience working across multiple industries globally allows us to pull from a deep knowledge base which results in our CRM systems yielding higher product quality, ROI, and faster delivery.

Tailored Support

ROI doesn’t come just from implementation. We give you the sales and marketing tools you need to use the CRM platform and extract the most value from it with tailored CRM software training and support to fit your team.

CRM SOFTWARE KEY FEATURES

Migrations and Upgrades

DMI CRM services streamline updating and migrating to platforms like Salesforce and Microsoft.

Integrations & Architecture

DMI CRM services keep platform technologies in sync with your entire computing environment.

Strategy

DMI CRM services align with the overarching objectives of the Business (sales, marketing, and service.)

Change Management

DMI CRM services offers an integrated approach to change and training driven by strategy.

End-End Delivery

DMI CRM services leverage Agile methodologies to rapidly implement the features that serve your business.

Process Automation

DMI CRM services boost efficiency with the platform’s built-in automation and machine learning tools, including automatic customer interactions and customer retention tools.

RELATED CRM SERVICES

Cloud Services

DMI embraces cloud-native application development as the design, engineering, deployment and monitoring of scalable, elastic, performant and cost-effective CRM systems. We partner with our clients to solve critical business challenges by envisioning, designing, creating and maintaining enterprise CRM solutions.

Modern Workplace

DMI leverages Microsoft 365 and the Power tools suite to deliver the latest innovations in the modern workplace. This approach helps our clients accelerate solution development by maximizing native platform capabilities, while customizing as needed, to provide quicker delivery of enterprise solutions at a decreased cost.

App Rationalization and Modernization

DMI’s Application Rationalization & Modernization offering provides your organization with an optimized and scalable application portfolio nimble enough to adapt to the ever-evolving business relationships and technology landscape.

WHY DMI

Human-centric and agile in all that we do, our Hybrid Agile approach considers the entire enterprise ecosystem to design, implement, and support your CRM solution as well as advisory/implementation services for maximizing investments post initial rollout.

Partners and Alliances

microsoft crm software to manage customer relationships
salesforce crm software for entire sales process

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