CERTIFICATIONS
CAPABILITIES
DMI’S SERVICENOW OFFERINGS ARE DIFFERENTIATED IN
THE WAY WE LOOK TO APPROACH REQUIREMENTS.
Our focus is on innovating customer solutions, leveraging our industry knowledge and
expertise, to design, create, and implement solutions for customers that improve the
end user experience. We see services as end-to-end value, rather than disconnected
silos. We re-imagine ITSM through a customer and business centric lens, it allows us to
help our customers identify opportunities to design their ServiceNow environment
with a forward-thinking strategy and approach. We start with end user feedback; this
allows for continuous improvement and system usability to enhance user adoption.
LEADING INNOVATION IN A CONNECTED WORLD
Founded in 2002 Digital Management Inc. (DMI) was formed with a vision of delivering
innovative web-based solutions to the government sector. Headquartered in the
Bethesda Maryland area – DMI is a leader in innovative ServiceNow solutions for
government agencies and large enterprise corporations. We built our foundation on
leveraging the end user experience and building solid program management and
process improvement principles. With a User first approach in mind, we can design
solutions to meet your goals and objectives with superior results in the most
cost-effective way, all supported by our IT management and governance practices
EXPERTISE
Our technical expertise and capabilities cover the following aspects of all services delivered: Project Lifecycle, Strategic Planning, Process Design and Integrations, Enterprise Architecture, Application Development, Program Governance, ServiceNow Support and Evolution.
