18+
State agencies served.
47+
cyber penetration tests conducted to protect Maryland agencies.
1.7m
interactive calls taken while operating Maryland’s GoVAX Covid Hotline.
30%
increase in overall system efficiency with child welfare modernization.
9,000+
monthly tickets handled by DMI’s managed services team supporting a state IT Service Desk.
Vision
Improved Citizen Experiences for State & Local Governments
Running an effective state government is a complex undertaking, requiring a vast network of departments, people, and processes to meet the diverse needs of constituents. While bound by regulatory frameworks, states have a unique opportunity to answer the growing demand for improved citizen experiences, increased transparency, and enhanced efficiency. From health and human services to state gaming, judicial, non-profit, education, transportation, and emergency services, each state government sector faces similar obstacles.
At DMI, we help state and local government agencies leverage digital modernization to deliver improved citizen experiences, process efficiency, and compliance through a holistic, strategic approach. We are a company that is large enough to deliver yet small enough to care about your government’s mission.
Insights
TECHNOLOGY
PARTNERS
DMI's technology partner ecosystem powers our company’s innovative digital strategies, designs, and modernization services. We collaborate with our clients to create tailored solutions using best-in-class platforms and software. Our strategic partnerships bring efficiency, scalability, cost savings, and cutting-edge tech, leveraging the trust and expertise DMI has cultivated over two decades supporting prominent enterprises and government entities.
