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  • 90%

    Average customer satisfaction rating while averaging 5,500 total resolved incidents each month.

  • 20%+

    Percentage exceeding Configuration Management Systems Accuracy improving discovery of customer environments.

  • 100s

    Number of applications receiving complete lifecycle management.

  • 5,000+

    Number of hardware and mobile devices receiving full lifecycle support.

  • 96%

    First call resolution rate as an eight-time Gartner Magic Quadrant Leader.

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Vision

Enhancing Citizen Experience in Public Financial Services

At DMI, our Treasury and Financial Services teams are focused on delivering mission-aligned technology solutions that safeguard the integrity of the U.S. financial system.

With years of digital transformation experience supporting the most important financial organizations in the U.S. Government, we believe true modernization requires an agile partner skilled at navigating government processes and obsessed with perfecting the end user experience.

We prioritize transparency in our processes and deliverables, ensuring that clients have a clear understanding of our progress and the value we provide.

By leveraging customer experience and citizen-centric design principles, we create solutions that not only meet the needs of our federal clients but also enhance the overall experience for the citizens they serve, whether it's through streamlined financial services or improved access to essential government programs.

  • Cloud and Infrastructure

    Whether optimizing current infrastructure, migrating applications, or deploying new cloud-native systems, DMI's solutions prioritize scalability, resilience, and stringent security compliance.

  • App Development and Modernization

    Leveraging agile processes and Development Security Operations (DevSecOps), DMI rapidly develops and modernizes applications to enhance risk management, fraud detection, and regulatory reporting.

  • End-User Services

    DMI's Managed IT services ensure that the infrastructure and applications supporting Public Treasury and Finance operations are running efficiently and securely.

  • Artificial Intelligence & Data

    DMI's data and AI solutions extract insights from multi-source financial data, enabling strategic decision-making, comprehensive risk analysis, and personalized financial services.

  • Security and Privacy

    DMI secures Public Treasury and Finance systems through a Zero Trust, defense-in-depth approach. Our solutions harden attack surfaces, implement continuous monitoring, and automate threat response.

  • Mobility Solutions

    DMI's managed mobility solutions ensure seamless, secure connectivity for financial analysts, auditors, inspectors, and other key personnel across diverse endpoints and networks.

Insights

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TECHNOLOGY
PARTNERS

DMI's technology partner ecosystem powers our company’s innovative digital strategies, designs, and modernization services. We collaborate with our clients to create tailored solutions using best-in-class platforms and software. Our strategic partnerships bring efficiency, scalability, cost savings, and cutting-edge tech, leveraging the trust and expertise DMI has cultivated over two decades supporting prominent enterprises and government entities

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We’re dedicated to advancing your organization’s technological edge and strengthening the tech infrastructure that enables you to meet your business objectives.

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