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  • 50

    applications and services developed and onboarded

  • 235

    successful releases

  • 33%

    reduction in monthly IT operations costs

Client Intro

The U.S. Department of Health and Human Services (HHS) is the largest grant-making agency in the US. HHS systems interface with a wide array of citizens and entities – from individual applicants to states, territories, tribes, and educational and community organizations. The Office of the Inspector General (OIG) is tasked with fighting waste fraud and abuse in the U.S. Healthcare System.

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Challenge

LOW EFFICIENCY AND HIGH COST OF OPERATION – Systemic, technical deficiencies within the U.S. Department of Health and Human Services (HHS) Office of the Inspector General’s business applications development practices and on prem infrastructure required tedious manual activities that lengthened the time to delivery.

SECURITY VULNERABILITIES – Public-facing portals had security vulnerabilities and upload restrictions due to obsolete email submission mechanisms involving manual selection and filtering.

ATO PROCESS RISKS – The size and complexity of the organization’s System Security Plan (SSP) led to delays in the Authority to Operate (ATO) process and increased security risks for the OIG.

Solution

The HHS OIG needed not only modernized technical infrastructure but also new processes and approaches that could
leverage the efficiencies built into the new tech.

DMI was at the forefront of OIG’s transition to Agile development practices that improved efficiency and cut costs. DMI
implemented development, security, and operations (DevSecOps) practices that drastically reduced the Time To Delivery (TTD) and make deployments repeatable. This included the design, implementation, documentation, and delivery of a fully-automated
Hybrid-Cloud General Support System (GSS) that was utilized to move OIG assets and capabilities to the cloud securely and reliably.
DMI also implemented two end-to-end automation pipelines for the CI/CD process (one for the legacy systems and another for the modern systems) and developed numerous cloud-specific systems and capabilities to directly support the OIG’s business needs.

The new architecture optimizes the application migration capability-as-a-service that is offered by AWS using AWS’s Application Migration Service (AMS) and Database Migration Service (DMS). The HHS OIG migration leveraged these two services to move on-prem infrastructure to the cloud. When the AMS agent began analyzing and discovering applications, it provided a dependencies list to be resolved before the migration process began (see diagram below). Both services (AMS and DMS) deploy AWS resources in two different availability zones and create read and write replicas for databases.

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Technologies and Capabilities

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Amazon Web Services (AWS)

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Application Migration Service (AMS)

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Database Migration Service (DMS)

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Agile Methodology

Impact

Now that HHS OIG’s critical application stack is operating in the AWS Cloud, the agency is ready to take advantage of all the powerful and emerging technologies available to government entities – including IoT, Data Analytics, AI and Automation.

The organization is also equipped to quickly deliver business
solutions and products that advance its mission in a cost-effective,
efficient way – all on an IT foundation built for a new era of growth

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About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides onsite and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI’s commitment to excellence in service delivery has resulted in dramatic growth, with clients among all fifteen U.S. Federal Departments and hundreds of Fortune 1000 companies.