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  • 15 min

    deployment time - reduced from hours

  • ~99%

    less configuration effort

  • 50,000+

    automations delivered

Client Intro

A major U.S. federal health agency runs a large, distributed IT environment spanning hundreds of sites across multiple countries, supporting mission-critical applications, secure data movement, field connectivity, cloud services, and data center operations. As demand and complexity grew, the agency needed a more automated, secure, and resilient network foundation to keep pace with mission requirements. 

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Challenge

As the agency expanded its network, cloud, and security footprint, infrastructure teams faced growing operational complexity. Manual processes made it difficult to scale configuration management consistently across distributed environments, while increasing demands for visibility, automation, and security placed additional pressure on engineering teams.

Solution

DMI helped establish a modern operating model for managing federal network infrastructure. Combining software-defined networking, automation, hybrid cloud connectivity, and Zero Trust security, the program reduced manual effort while creating a more scalable foundation for ongoing operations.

Core focus areas included: 
– Software-defined networking with SD-WAN and Cisco ACI Leaf/Spine architecture 
– Network automation through Cisco DNA Center, Ansible, and DevSecOps pipelines 
– Hybrid cloud networking across AWS and Azure 
– Zero Trust security with Zscaler ZIA/ZPA and MACSEC encryption 
– Tier IV engineering support for network, security, mobility, and operations teams
 
The result is a more controlled, automated operating model for running federal health infrastructure at scale. 

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Technologies and Capabilities

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Network & Infrastructure

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Automation & DevSecOps

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Security & Compliance

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Operations & Support

Impact

DMI reduced major network configuration efforts by approximately 99%, cutting a process that previously required hundreds of hours to just 10 hours across devices. Deployment tasks that once took  hours now take approximately 15 minutes.

Beyond the measurable efficiencies, automation and software-defined infrastructure improved consistency across the environment, strengthened operational visibility, and gave infrastructure teams greater control over how network services are deployed and managed as mission requirements evolve.

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About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides onsite and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI’s commitment to excellence in service delivery has resulted in dramatic growth, with clients among all fifteen U.S. Federal Departments and hundreds of Fortune 1000 companies.