The Department of Information Technology, on behalf of State agencies, established this contract to obtain cost-effective IT network management and maintenance services. The contract provides the State support in the following task areas:
- Network management, maintenance, and operations support
- Systems maintenance and operations support
- Infrastructure management
- Network Operations Center management
- Technical services
- Network security and certification services
- Disaster Recovery services including backup and restoration
- Strategic IT consulting and business planning
- Enterprise architecture and design
- Application server support and application support
- On-demand technical services