The Department of Information Technology, on behalf of State agencies, established this contract to obtain cost-effective IT network management and maintenance services. The contract provides the State support in the following task areas:
  • Network management, maintenance, and operations support
  • Systems maintenance and operations support
  • Infrastructure management
  • Network Operations Center management
  • Technical services
  • Network security and certification services
  • Disaster Recovery services including backup and restoration
  • Strategic IT consulting and business planning
  • Enterprise architecture and design
  • Application server support and application support
  • On-demand technical services