NASA SEWP VI

FAIR OPPORTUNITY AND REQUESTS FOR QUOTES

Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.

The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users.

If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if:

1. All such items are clearly marked as not yet available on their SEWP contract; and
2. The contractor submits a Technology Refreshment (TR) request to add those products to their contract

If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be the no greater than the price in the Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.

Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.

When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.

When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in the Contract Holder User Manual (CHUM).

Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.

INSTALLATION, WARRANTY, AND SUPPORT TERMS

For post-delivery questions, contact the DMI SEWP Program Support office at [email protected].

Installation. When an order includes installation, DMI coordinates it through the Government’s change management process, as applicable, and in accordance with the order’s scope and schedule. The Contracting Officer or authorized Government representative accepts the work. Only the Contracting Officer can authorize changes to an order.

Basic Warranty. DMI performs services in accordance with the applicable Statement of Work (SOW) and contract requirements. DMI will correct or re-perform nonconforming services at no additional cost to the Government, as required by FAR 52.212-4 and the applicable order. For integral ancillary hardware or[BO7.1] software, applicable manufacturer or publisher warranties will be identified in DMI’s quote.

Extended Warranty. Extended warranty coverage for applicable ancillary products may be quoted as a separate line item.

Technical Support. DMI provides technical support as defined in the order, through the program team or the service desk named in the order.

Software Support. Third-party software support follows the purchased license and support entitlement, subject to the governing contract and federal law. License terms that conflict with FAR 52.212-4(u) do not bind the Government. Renewals require Government authorization and funding.

HOW TO OBTAIN A QUOTE

Customers may obtain a quote through the NASA SEWP QRT, the SEWP method for submitting requirements to eligible Contract Holders. Customers may also email DMI SEWP Program Support at: [email protected] or contact the DMI SEWP Program Manager or Deputy Program Manager for inquiries on DMI capabilities or quote-related questions.

ORDER ISSUE RESOLUTION

For assistance with an existing SEWP VI order, email the DMI SEWP Program Support office at: [email protected] and provide the SEWP Control Number (SCN), order number, and description of the issue. If the issue is not acknowledged or resolved within one business day, call the DMI SEWP Program Manager or Deputy Program Manager. Contract terms, pricing, and modification questions should be directed to the DMI Contracts Representative.

DMI SEWP VI PROGRAM SUPPORT CONTACTS

LINKS:

• Download DMI SEWP VI Ordering Guide
• DMI Corporate Website
• NASA SEWP VI Home Page