Section 508

August 2nd, 2017

Mobile Inspection Platform, It’s More than Just Inspections

At a high-level, the Mobile Inspection Platform is a secure enterprise solution that improves the efficiency and productivity of field inspectors and significantly enhances the quality and accuracy of data collected. To date there are plenty of inspection platforms on the market, so what should you be looking out for?

Companies are searching for a custom solution, but the thought of building a solution from scratch is too expensive and frankly too long of a process. A truly customizable piece presents a problem to a lot of the inspection platforms on the market. So where does the key differentiator lie? COTS Modules.

How COTS Modular Solutions Come into Play

COTS Modules act as each inspection’s functional components but due to their nature, can be pieced together in various ways to build the ultimate platform to achieve your organizations desired outcomes and inspection criteria. This approach allows customers the luxury of having a COTS product and the ease-of-mind knowing that is flexible enough to be tailored to their unique process, as well as flexible enough to keep up with today’s ever-evolving needs.

For instance, rather than the traditional ways of having scattered data in no set order or place and having to remember how to properly report it, there is the Data Capture module. An inspection platform module that collects photos, videos, audio, barcodes, etc. and creates a system around capturing and organizing that data in real-time. Think about a bank, the physical documents that members sign are crucial to the day-to-day workflows that occur. Enter the Dynamic Forms module, where bankers can tag and track those forms at any time in any way they need.

Inspection Platforms aren’t just for the guys out in the field doing physical inspections, bankers in a building are using similar platforms for a different type of ‘inspection’ – inspection of a person’s financial history, and it doesn’t stop there.

Mobile Inspection Diagram

How to Ensure Accuracy

To have a successful use case a deep-dive assessment must be the starting point. Not just meeting with the executive leaders to understand their needs, but to the level of shadowing the inspectors themselves and living the pain points alongside them. Using this collaborative brainstorming approach allows for first hand feedback as to the methods that need improvement and what modules need to be included to obtain the end goal.

But don’t think you have to jump all in at once. The beauty of this platform is the ease of pilot testing. By creating one solution at a time an organization can test out the platform prior to making an investment, to guarantee it is what they are looking for. The initial module designed should fit into your long-term platform solution, but also be able to function as a standalone platform. Making it unnecessary for a company to spend 20 million dollars to create a customized solution, but rather build-on as seen necessary.

The COTS module approach is designed for you to start out with the best solution and customize your approach as your business changes or technologies emerge – allowing your inspection platform to keep up with industry trends. Since none of us know for sure what will happen 5+ years from now – it’s important to ensure sustainability for the future.

So Much More than Traditional Inspections

There is immense opportunity for these platforms across all industries. The following use cases show just how far mobile inspection platforms can go in the future:

Virtual Auto Inspections

With this platform car manufacturers and dealers can provide certified automobile inspectors with a specific code that directly connects to a particular vehicle via Bluetooth technology. Imagine a lease turn-in, rather than manually keying in the mileage or vin numbers, the inspector can approach the vehicle with their device, scan the barcode, enter the password provided and simply collect all the data needed. The app pulls and organizes the data and all the inspector has to do is simply verify that the information was received and is in fact accurate – eliminating human error. By delivering data via a mobile device, it can cut inspection times down by more than half. Thinking beyond just data entry and collection, monitoring scratches and vehicles issues can now be a streamlined process. With the platform, the inspector simply takes the photos needed then the app organizes the data and moves the vehicle along the proper workflow needed based on its results.

Loyalty Programs

Season ticket holders receive a wide variety of perks for their continued loyalty. Today, technology allows event goers the luxury of receiving notifications, collecting ticket information and even streaming their tickets straight to their phone. Not only do the attendees get event updates on their mobile devices, team owners have the ability to monitor what is going on during the event via a mobile app. An owner that is concerned with wait times at the concessions stands or merchandise lines, can use the inspection platforms to expedite season ticket holders through. With this approach, season ticket holders could be provided a special code coupled with some sort of two-factor authentication, such as facial recognition technology, that would allow them to order directly from an app or skip the lines and check out immediately with no lines and no money handling.

Amusement Park / Resort Safety Applications

Safety is the key to the success for ski resorts and the amusement park industry. Every morning, each ride in the park and ski lift is inspected before guests can ride. Inspection platform modules enable venue owners to validate that inspections are being done properly and minimizing the amount of human error i.e. lazy inspectors and sloppy inspections. Today, rides are being equipped with bar codes that contain GPS locations and important ride information. This technology requires inspectors to physically be at the ride at the time of each inspection. The platform makes sure thorough data is collected on the time, date, inspector and their location before a ride gets the stamp of approval for the day.

Monitoring Railway Conditions

Typically, inspections are done by surveying a site and taking pictures of the tracks, afterwards time is spent associating the pictures with the specific parts of the track. The Mobile Inspection Platform enables Bluetooth capabilities for a cart to sit on the track and take a million pictures every yard. The cart searches for minor cracks in tracks that could be potentially disastrous in the future. The data is captured and via Bluetooth is being collected in an easily manageable app. Once the data is all collected, the information is then pushed back into the system for further use, making it easier to monitor the potential damages seen in the pictures and fix these problems before they become major problems. Inspection platforms used across all railroads around the country can help eliminate accidents, fix problems as they occur and place everyone on the same system for tracking and monitoring.

The possibilities are endless for the Mobile Inspection Platform. Contact us if you have or are thinking about using inspection platforms in your organization.

Chris Tengwall
SVP of Mobility

Tags: COTS Modular Solutions Loyalty Programs mobility platforms Mobility Strategy

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