Bring Order to Modern Mobility
Mobility now runs the business. Phones, laptops, tablets, rugged devices, and IoT endpoints power daily work across teams and locations, yet control has become the real challenge.
Hidden costs creep in through unused lines, roaming, and off-contract plans, while fragmented systems slow teams down. UEM, TEM, and ITSM tools sit in silos, visibility fades, and risk quietly grows.
This guide breaks down how leading organizations are getting control back.
The State of Managed Mobility Services
Managed Mobility Services (MMS) has become the operating model for modern endpoints. It covers the full device lifecycle, from procurement and provisioning to support, security, and retirement.
Hybrid work, BYOD, multi-carrier contracts, and tighter regulations have raised the stakes. MMS has moved from a support function to a business-critical operation.
Analysts see the same shift. Gartner’s 2025 Market Guide for MMS positions MMS as a strategic investment. Buyers favor providers that integrate UEM, TEM, ITSM, and AI to run mobility end to end.
Download your Complimentary Copy
Who This Guide Is For
This guide is built for IT, security, procurement, and operations leaders who are:
- Rethinking their MMS strategy
- Planning for scale
- Tightening control across mobile and endpoint fleets
What This Guide Helps You Do
Inside the playbook, you’ll learn how to:
- Assess your current state across lifecycle, support, spend, security, and analytics
- Spot cost, compliance, and experience gaps before they turn into incidents
- Design a unified MMS model that works across devices, carriers, and teams
Drawing on DMI’s experience managing millions of endpoints, plus analyst and buyer insight, this guide provides clear frameworks, checklists, and KPIs you can use right away.
By the end, you’ll know where you stand today and what “good” should look like going forward.
Inside the Playbook
You’ll get practical guidance on:
- Cost clarity
Where waste hides in unused lines, roaming, and over-provisioned plans and how to eliminate it
- Provider evaluation
How to assess MMS partners across lifecycle control, security, analytics, and user experience
- Real-world lessons
How organizations across industries meet compliance, security, and productivity demands
- What’s next
How AI, automation, and experience metrics are reshaping MMS programs
Our Certifications
Partners and Alliances
