DIGITAL STRATEGY

Digital innovations are transforming human experiences, how people live, work and connect.

130+ NATIONAL
AWARDS
350+ Mobile Strategy
& CX/UX
Specialists

Our APPROACH

In today’s hyper-connected mobile economy, a strong digital strategy is often your best strategic weapon. Leading organizations are embracing digital transformation strategies centered around reimagining their products and services, rethinking the customer experience, reinventing employee productivity, and refining operations to drive efficiency. Our thought leaders and innovation heavyweights bring countless years of experience advising some of the world’s largest enterprises and government entities. Much more than just a planning partner, we can move from strategy into implementation with equal expertise.

OUR OFFERINGS

BUSINESS TRANSFORMATION STRATEGY

Accelerating innovation for the new digital economy.

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We help business leaders understand, envision and realize business transformation with our unique focus on mobility. From developing new revenue streams to recalibrating organizational structure and developing a customer-centric outlook, we drive the transformation needed to thrive in today’s digital age.

  • Digital Capabilities Assessment
  • New Business Model Exploration
  • Product to Service Transformation
  • Solution Visoning & Ideation
  • Rapid Prototyping & Evaluation
  • Change Management & Implementation Roadmap

CUSTOMER EXPERIENCE STRATEGY

Developing solutions that power superior and relevant customer interactions.

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Customers today have heightened expectations for superior and relevant interactions across all digital channels and at all times. Providing relevant, simple and elegant digital interactions designed around these transforming experiences, ties directly to a business’s bottom line, customer loyalty and revenue gains. We help organizations understand the customer and where they are going, and then develop visions and plans for not only keeping up with their constantly changing needs, but getting ahead.

  • Customer Experience Assessment
  • Competitive & Trend Assessment
  • Big Data & Human Centered Insights
  • Customer Journeys & Segmentation
  • Customer Relationship Management

MOBILE STRATEGY

Using mobility as a strategic business differentiator.

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As pioneers in connected solutions, we help business leaders understand, envision and realize business transformation with our unique focus on mobility. From developing new revenue streams to recalibrating organizational structure and developing a customer-centric outlook, we drive the transformation needed to thrive in the era of mobility.

  • Mobility Assessment & Research
  • UX/CX Design
  • BYOD
  • Mobile Security
  • Managed Mobility

IoT Strategy

Building an IoT approach that is aligned to your things and integrates your objects.

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In the IoT era that is upon us, connected businesses are innovating faster than ever. Leveraging IoT connections and intelligence gives us an unprecedented opportunity to disrupt markets, create new revenue streams, and deliver better experiences. We help you unlock these opportunities with strategic guidance from business case and ROI to selection of hardware, IoT Platform and rollout execution plan.

  • Design Thinking
  • IoT Platform Evolution
  • Next-Gen Data Analytics Roadmap
  • Enterprise Readiness
  • ROI Analysis & Monetization Models

Big Data & Data Analytics Strategy

Every object, interaction and experience produces more data—behind which are rich insights.

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With mobility has come an explosion of data. This data can power truly personalized customer experiences. DMI helps organizations leverage this data by making it actionable for stakeholders up and down the organization. By enhancing its value and policies, as well as applying prescriptive and predictive analytical models to drive continuous insights and learnings, we help our clients anticipate future trends, identify untapped opportunities and recognize potential risks. Ultimately turning big data into smart data.

  • Next-Gen Data Analytics in Cloud,
  • Discovery Analytics,
  • Data Mining & Actionable Insights,
  • Predictive Analytics & Statistical Modeling

Digital Commerce strategy

Customer-centric commerce strategies that help retailers win greater shares of wallet.

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Consumers no longer see a distinction between brick-and-mortar, phone, catalog, online or mobile—instead, they see one company. DMI helps companies put customers at the center of their commerce strategy in order to develop and accelerate their path toward an omni-channel environment. Marrying big data, deep consumer insights, mobility expertise and world-class technology expertise, we define digital commerce strategies to extend your enterprise.

  • Operational & Technical Assessments
  • Platform Evolution & Recommendations
  • Omnichannel Technical Architecture Planning
  • Retail Data & Application Integration / API Layer
  • Peak Traffic Readiness & Capacity Planning

Who we work with