Digital Commerce

The ability to provide consistent information across all digital channels positions your organization in a way that leads to deeper customer relationships and increased loyalty.

50+ Enterprise
Retail Sites
3 of the
top 20 largest
retailers

Our APPROACH

Without question, the shopping experience has undergone a dramatic transformation. Consumer expectations have never been higher, and retailers must deliver a seamless, 24x7 buying experience accessible via any channel or device. Best-in-class systems are highly integrated across all channels, enable effective target marketing, and result in profitable growth. As the Digital Commerce strategy, design and implementation partner for some of the world’s largest brands, our team offers decades of expertise across the digital commerce eco-system.

OUR OFFERINGS

Digital Commerce Strategy

Customer-centric commerce strategies that help retailers win greater shares of wallet.

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Consumers no longer see a distinction between brick-and-mortar, phone, catalog, online or mobile—instead, they see one company. DMI helps companies put customers at the center of their commerce strategy in order to develop and accelerate their path toward an omni-channel environment. Marrying big data, deep consumer insights, mobility expertise and world-class technology expertise, we define digital commerce strategies to extend your enterprise.

  • Operational & Technical Assessments
  • Platform Evaluation & Recommendations
  • Omni-channel Technical Architecture Planning
  • Retail Data & Application
  • Integration/API Layer, Peak Traffic Readiness & Capacity Planning

Mobile & Web Commerce

The Internet has put the world at our fingertips, shaping consumers’ shopping habits.

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Taking a mobile-first approach to e-commerce, we position your business so that your customer has immediate access to brand specific products and services regardless of whether they are in your store, at home or on the go. They have immediate access to brand specific products and services. Providing you the ability to keep up with ever-evolving consumer demands to ensure success for today and the future.

  • Headless & Omni-channel Commerce
  • Creative Design & Digital Rebranding
  • E-Commerce & Mobile Platform Implementation
  • Omni-channel Integration Support
  • Post-Launch Support & OS Upgrades

Mobilizing the Store

Mobility is revolutionizing the in-store experience.

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Whether it’s a mobile POS, kiosk or clienteling, there’s a growing trend toward using mobile devices in-store to provide a more interactive shopping experience. We’re helping sales associates deliver a highly personalized in-store buying experience with the mobile tools to help customers make purchasing decisions.

  • In-Store Systems Integration
  • mobile Point of Sale/Kiosks
  • Mobile Clienteling
  • Mobile Self-Checkout
  • Digital Commerce Store Integrations

Mobilizing Catalogs & Call Centers

Driven by mobile devices, the world of paper catalogs continues to evolve.

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Mobile commerce apps provide access to call centers at the touch of a button, allowing users to place orders and ask questions. We enable retailers to take advantage of data collected by mobile devices to track the effectiveness of marketing activities like physical catalogs, billboards and advertising.

  • Online Digital Catalogs, mobile Catalog Apps,
  • Customized Call Center Applications,
  • Order Management Systems Integration,
  • CRM System Integration

Mobile Payments

Mobile payment processing online and on-the-go.

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We help achieve revenue growth through increased engagement and improved customer involvement. We offer financial flexibility among your operations, by bringing payment processing to the customer through the use of mobile POS systems.

  • Apple Pay
  • Android Pay
  • Samsung Pay
  • Google wallet
  • Additional Platforms

API Integrations

Connecting third-party applications securely and efficiently.

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Product, customer and transaction data often live in different systems, resulting in a disjointed shopping experience for consumers and a logistics nightmare for retailers. Dependability in the face of our changing technology landscape is vital and the ability to provide consistent information across all digital channels is the key. With hands-on experience with leading API management platforms, we assist enterprises in maintaining flexibility, improve their time to market and increase ROI.

  • Retail & Order Management
  • ERP & Warehouse Management Systems
  • Product Information
  • managed Systems
  • Payment Systems
  • Content Management & CRM Systems

Who we work with