Giant Eagle

#4

Ranked Grocery

#79

Ranked Overall
Top Retail Score:
111 / 240
Avg Retail Score:
48
Our Take

Giant Eagle’s application was focused around their Advantage Card. It helps shoppers track points, pull up their shopping history, preferred store information, hours, weekly sales, contact information and direct lines to the pharmacy or specific counters and, the ability to curbside express where you can pick up your order. However, this ability takes you back to the app store to download a different application entirely. This is only available to Advantage Card members, and also offers eOffers and coupons. The actual in-store experience is not significantly altered by the use of the application, but is a hub for tracking and managing rewards points and balances.

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21

In-store Mobile Experience Rating

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