Crate & Barrel

#9

Ranked Home

#88

Ranked Overall
Top Retail Score:
111 / 240
Avg Retail Score:
48
Our Take

With no app and no ties from the mobile site to the brick and mortar there is really little to no benefit for the customer to be using their phone while in the store.  Crate & Barrel’s mobile site does allow you to see in-store inventory for stores in your area – which is helpful for anyone that does not want to pay for shipping or pick up the item that day.  In addition, Crate and Barrel does have an app for wedding registry, which helps couples speed up the process when touring the store for items they want.  

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11

In-store Mobile Experience Rating

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Thanks for your mobile in-store assessment request. A member of our team will reach out to you in the next few business days to follow up on your request. We look forward to working together.