Rollins, Inc. Selects DMI for Full Life Cycle Mobile Device Management

Rollins, Inc. Selects DMI for Full Life Cycle Mobile Device Management

DMI Provides Leading Pest Control Services Company with Mobility Lifecycle Management

ORLANDO, FL., Oct. 7, 2014 (Gartner Symposium ITxpo, Booth #933) — In support of its increasing use of mobile devices and apps, Rollins, Inc. (NYSE: ROL), a premier North American consumer and commercial services company and the parent company of Orkin, HomeTeam Pest Defense and a host of other subsidiaries, selected DMI as the partner to provide its mobile workforce with ongoing mobility management and support and the company with increased operational efficiencies and cost savings. Learn more at http://dminc.com/integrated-approach/managed-mobility-services/.

DMI was selected for its full life cycle device management services, including its Mobile Control Center Portal, a “single pane of glass” solution designed to monitor and manage all mobility solutions in the enterprise while providing comprehensive visibility and control of security for mobile devices, apps and networks.

  • Rollins takes strategic approach to mobility management – The company took a strategic approach in selecting a mobility solutions provider, focusing on total cost of ownership for its products and services as opposed to a pure cost evaluation. The company selected DMI for its expertise in streamlining operations and best practices in services such as device management, mobile help desk support and asset management.
  • Mobile device logistics – DMI will provide kitting, staging, imaging, provisioning, carrier activation/deactivation and device refreshment, as well as recycling and disposal services.
  • Solution management monitoring and support – Managing and maintaining Rollins’ MDM systems and mobile devices will include adding and removing users, server updates and upgrades, server monitoring (including uptime, utilization and services) and more.
  • 24 x 7 mobile help desk – This includes round-the-clock mobile desk support, serving as the single point of contact for all mobility issues, including device support, system administration, app support and carrier concerns.

SUPPORTING QUOTES:

Bryan Larrieu, managing director, IT customer service, said:
“We require many of our employees to be mobile. Reliable mobility life cycle management is key to our success in enabling our service team in the field to provide responsive and accurate services to our customers. We turned to DMI for its ability to provide a seamless transition to a new mobility lifecycle management environment, allowing us to focus on business growth while saving time and money.”

Dan Croft, president of the managed mobility services division at DMI, said:
“Our Enterprise Managed Mobility Services enable Rollins to focus on its core business while eliminating the worry that stems from securing and managing mobile devices in a corporate environment. DMI’s experience and portfolio of services assists our customers in simplifying and managing a complex mobile landscape.”

About DMI:
DMI is a leading provider of mobile enterprise and big data solutions and services, including mobile strategy, mobile UX and app solutions, omni-channel commerce, mobile brand and marketing, big data management and analytics, and secure mobile device, app and data management. Additional information is available at www.dminc.com and on LinkedIn, Twitter, Facebook, and Google+.

About Rollins:
Rollins Inc. is a premier global consumer and commercial services company. Through its wholly owned subsidiaries, Orkin LLC, HomeTeam Pest Defense, Orkin Canada, Western Pest Services, The Industrial Fumigant Company, Trutech LLC, Rollins Australia, Waltham Services LLC, PermaTreat and Crane Pest Control, the company provides essential pest control services and protection against termite damage, rodents and insects to more than 2 million customers in the United States, Canada, Mexico, Europe, South America, Central America, the Middle East, the Caribbean, Asia, the Mediterranean, Africa and Australia from more than 500 locations. You can learn more about our subsidiaries by visiting our web sites at http://orkin.com, http://pestdefense.com, http://orkincanada.ca, http://westernpest.com, http://indfumco.com, http://trutechinc.com, http://www.allpest.com.au/, http://walthamservices.com, www.permatreat.com, http://cranepestcontrol.com and http://rollins.com. You can also find this and other news releases at http://rollins.com by accessing the news releases button.

PR Contacts:
Kim Dearborn
Nadel Phelan, Inc.
831-440-2407
kim@nadelphelan.com

Stacy Greiner
DMI
240-200-5878
sgreiner@dminc.com