Digital Management Achieves ISO 9001:2008 Certification

A Natural Expression of the Company’s Commitment to “Pervasive Excellence.”

Bethesda, MD—June 22, 2009Digital Management, Inc. (, a leading IT solutions and business strategy consulting firm, announced today that the company has received its ISO 9001:2008 certification for project management of IT and account services for Federal and other government agencies, including the development of software. Certification was granted through ABS Quality Evaluations Inc., an independent certifying authority.

ISO 9000 is a family of standards for quality management systems that is maintained by ISO, the International Organization for Standardization. ISO 9001:2008 is the newest and most comprehensive program in the ISO family of standards, covering research, design, building, shipping and installing products and solutions. Some of the requirements in ISO 9001:2008 include:

  • procedures that cover all key processes in the business;
  • monitoring processes to ensure they are effective;
  • keeping adequate records;
  • checking output for defects, with appropriate and corrective action where necessary;
  • regularly reviewing individual processes and the quality system itself for effectiveness; and
  • facilitating continual quality improvement

“Quality management is an important part of the culture of pervasive excellence we foster at Digital Management. I’m certainly pleased that ISO certification will now enable us to pursue business that requires it. But I am even more gratified and proud to see that our culture of delivering high quality services is working and ISO is a fitting affirmation that we’re doing things right,” stated Jay Sunny Bajaj, CEO, Digital Management.

It is widely acknowledged that proper quality management improves business, and often has a positive effect on customer satisfaction, investment, market share, sales growth, sales margins, and competitive advantage. Recent studies conducted by scholars from UCLA, the University of Maryland, the Carlos III University, Madrid, and Monash University, Melbourne have found that organizations experience “strongly significant improvements in financial performance” after deciding to seek certification. Companies that have achieved ISO certification report:

  • Improved customer relations
  • Better management of business processes
  • Improved management of business knowledge and information
  • Enhanced business strategy and culture
  • Improved managerial policies and procedures

About Digital Management:

Digital Management is a leading IT solutions and business strategy consulting firm focused on providing solutions that enable Federal agencies to deliver on the promise of Transformation. We transform Government operations by dependably bridging the gap between business strategy and mission success. We see technology as an efficient, economical means to an end and are dedicated to crafting the solutions that result in an increasingly interoperable, responsive, and cost-effective government. Digital Management provides services and solutions in Strategic Business Transformation, Software Systems Modernization, Enterprise Information Management, Cybersecurity, Healthcare IT, and Federal Financial Management. Digital Management is an SBA-certified, minority-owned, 8(a) small business.

Andrew J. Musliner