March 21, 2019
Mar 21, 2019

Driving Digital Innovation in Cambodia

We interviewed Gary van Broekhoven, Head / VP of CX, DMI International, about his recent work in the DMI offices in Cambodia. Read on for his thoughts on where the program is headed. Begin at...
March 19, 2019
Mar 19, 2019

AI and the Unused Data in Financial Services

Changing the Customer Experience Through AI and Data There are certain life events that alter an individual’s financial and personal life. Life-changing events such as marriage, the birth of...
February 8, 2019
Feb 8, 2019

Digital Personas: Getting to Segment of One

A digital persona uses data, machine learning and networked devices to tailor messages and experiences to specific kinds of buyers and users. At DMI, we’re big believers in digital personas because...

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