Device Lifecycle Services

Supporting Your Devices From Beginning To End
99.9% Inventory Accuracy
ServiceNow based inventory
7,000 Devices Deployed per Day
99.9% Order Accuracy
97.7%
Customer Satisfaction Rating
DMI performs staging and kitting services on a global scale. We consolidate, configure, stage and kit IT–as well as a wide range of end user and mobile devices. We house spare devices for our clients and perform device repairs (as well as emergency replacements) to ensure our clients achieve the maximum uptime. DMI’s full lifecycle services include: Device Deployment, Refresh, Warranty Management, Repair, Resell & Disposal. Our services extend beyond iOS and Android to include Chrome OS, Windows, and IoT devices.

BUSINESS BENEFITS

KEY FEATURES

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Why DMI

DMI provides a completely connected device lifecycle program with full process transparency and leveraging our global facilities, we can scale up or down with ease. We provide ongoing enhancements, cost savings, and efficiencies, through ROI analysis. asset management. and embedded service innovations. If you need better reliability and flexibility, we can work with what you have and develop the right solution to drive efficiency and performance throughout your organization.

Device Life Cycle Services copy expansion

Your business’s mobile devices are crucial to everyday communication and productivity. But securing, managing and monitoring hundreds or thousands of devices poses significant challenges. And while some organizations have adopted a bring-your-own-device strategy, that poses a whole new set of problems. Chief among them: controlling and securing your employees’ devices and maintaining productivity when devices break or go missing.

At DMI, we help businesses take control of their company-wide technology tools with a complete solution that addresses management, security, configuring, staging and kitting. We work hard to ensure maximum productivity and uptime for our partners with our end-to-end device life cycle services.

  • Deployment of new devices when old ones stop working or go missing to minimize downtime
  • Warranty management and life cycle device refresh to keep your organization productive
  • Reselling and disposal of old devices, improving efficiency and ROI

And we help manage more than just mobile devices, too. Our services cover device management and life cycle support for devices of every kind and manufacturer.

Complete Logistics, in Every Direction

It wasn’t that long ago that technology devices numbered in the dozens, and managing them needed little more than a spreadsheet. But now our businesses depend on an ever-growing list of internet- and smart-enabled devices — the logistics necessary to configure, optimize, deploy and manage all of the mobile devices in your organization is a nightmare.

We help with those logistics, front to back. From setting up and deploying mobile devices based on your business specifications to managing them while deployed, we take the nightmare off your hands so your organization can maximize communication and efficiency without worrying about device setup and maintenance.

Our services also include reverse logistics for handling warranty management and device repair. And when a device is lost or stolen, we’ll take care of delivering a kitted replacement so your employees experience minimal downtime.

Maximized Device ROI

From the second a device is deployed to the moment it’s retired, we work to maximize your mobile device investment and save you money. Throughout the entire life cycle of your organization’s mobile devices, we work hard to ensure you get the maximum ROI possible. With infrastructure, policies, procedures, and experts already in place, DMI can deliver unmatched service at a lower cost than our clients can achieve on their own—often

up to 40% less.

  • Reselling and environmentally conscious disposal, improving your mobile device ROI
  • Spare device inventory and rapid replacements ensure maximum productivity and improved uptime
  • Management and repair of damaged devices, maximizing investments on individual units