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DIGITAL TRANSFORMATION SERVICES

FIND OUT WHICH DIGITAL SERVICES ARE RIGHT FOR YOUR BUSINESS

WHO WE ARE

FIND OUT MORE ABOUT THE STORY OF DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

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PARTNERS

WHO DOES DMI WORK WITH?

To deliver on the most challenging and innovative opportunities, we partner with strategic players across multiple platforms and technologies. DMI is the trusted digital transformation partner that delivers end-to-end intelligent digital transformation strategy, solutions, and partner ecosystems to support, adapt, innovate, and scale to better serve our customers and the people in their care.

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INSIGHTS

DMI THOUGHT LEADERSHIP
DELIVERING THE ULTIMATE AIRPORT TRAVEL COMPANION

Case Study

Heathrow Airport recognized that to improve their mobile app use and ratings, they would have to provide passengers with important flight information, while making their experience unique and memorable. […]

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IMPROVING THE PATIENT
EXPERIENCE THROUGH
MOBILE INTEGRATIONS

Case Study

DMI engaged one of the largest healthcare systems in the Pennsylvania regional area, with more than 2,000 doctors and 14,000 employees across 10+ hospitals and 300 outpatient sites. The health network’s goal was to provide its patients with a seamless way to manage their family’s healthcare via mobile app. […]

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DMI AWS
TRANSFORMATION AND AWS: FUTURE-PROOFING THE CUSTOMER EXPERIENCE

Case Study

Founded in the 19th century, this Fortune 100 P&C insurance provider faced several challenges associated with legacy applications and services core to its business. Driven by a need to provide a better customer experience, the company enlisted DMI to create a strategy rooted in design and cloud native development. […]

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FAQS

What are the key areas of digital transformation?2021-11-22T09:58:22-05:00

Digital transformation penetrates and evolves nearly every aspect of an organization by transforming company culture, business processes and technology adoption to enable a business to quickly adapt to changing market and digital forces and meet future challenges head-on.

In doing so, digital transformation’s key areas are:

  • Transforming business processes
  • Transforming business operations
  • Transforming the understanding of and relationships with customers
What do digital transformation consultants do?2022-06-01T11:40:10-04:00

The role of our digital transformation consulting is to assess an organization’s current digital capabilities and identify processes that can be changed, technologies that should be adopted and strategies to adopt to help that organization become more customer-centric and, ultimately, more profitable.

Does digital transformation ever end?2021-11-22T09:56:25-05:00

Adapting to the digital age requires businesses to upgrade their operational frameworks and strategies. It’s more than upgrading technologies — it’s about embracing methodologies and adopting skill sets designed to adapt to the unknown.

Digital transformation is like evolution in nature. We like to say it’s end-to-endless. Businesses that claim to have finished transformation are likely not very well connected to their customer behavior or their technology ecosystems.

How is digital transformation success measured?2021-11-22T09:55:19-05:00

Since digital transformation is more about infusing technology into an organization and changing the way businesses serve customers from their very core, it’s difficult to measure success independently. Digital transformation cuts across departments and into business processes, so centralized metrics are difficult to quantify.

Instead, good digital transformation is measured by successes in overall business outcomes and determined by shareholders and the senior leadership. When the leadership can make better business decisions faster, digital transformation is working.

Why is digital transformation so important?2021-11-22T09:54:49-05:00

Advances in technology are causing businesses and industries to shift at lightning speed. More importantly, customer expectations are changing and evolving as a result of these modifications. Digital transformation enables businesses to adapt to these changes and guide the evolution of their respective markets while adequately responding to customer demands.

How do you develop a digital transformation strategy?2021-11-22T09:54:14-05:00

A digital transformation strategy is different for every business and every industry. It involves looking at an individual organization and how it currently operates while consulting with leadership and determining business goals.

From there, strategies are built in accordance with the competition and customer experience expectations within the given industry. Some strategies may require significant digital adoption across various departments and restructuring of business processes, so it’s important to enlist the help of a consultant with significant expertise in this type of transformation.

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