Insights by Service: Digital Strategy

‹ All Services

Digital Strategy

April 16, 2019
Apr 16, 2019

The 5-Stage Journey to Enterprise AI

This e-book illustrate the five crucial phases of the journey to enterprise AI/ML. We start with data — integrating, reporting and exploring it — then wrap up with an overview of predictive and...
October 1, 2018
Oct 1, 2018

Embrace Your Digital Child

As many parents are aware, the dreaded first word’s children learn are usually “no,” followed by “why.” When asking a toddler to perform a task you can expect one of these two responses....
January 25, 2018
Jan 25, 2018

Mobile World Congress 2018 Predictions

The biggest mobile show on earth, Mobile World Congress, is about to take place in the Mobile World Capital of Barcelona for the 13th year in a row. At this year’s event, the prominent theme is...
January 11, 2018
Jan 11, 2018

Leading Mobility Trends of 2018 [Video]

In today’s digital world, mobile technology plays a crucial part in customer satisfaction and strategically solving business problems. What are some of the biggest mobility trends enterprises can...
December 6, 2017
Dec 6, 2017

The Head of Headless Commerce

Brick-and-mortar vs online shopping has taken center stage in the next-generation retailer dialogue. However, the retailer of tomorrow goes much deeper than that. Consumer demands and expectations as...
October 30, 2017
Oct 30, 2017

The Headless Future of Commerce

In this ebook, we highlight the capabilities and benefits of headless commerce and how it can assist retailers by increasing sales and cost savings by successfully inspiring a positive customer...
August 2, 2017
Aug 2, 2017

Mobile Inspection Platform

This white paper presents an overview of Mobile Inspection Platform, a secure enterprise platform that improves the efficiency and productivity of field inspectors by collecting data precisely...
June 1, 2017
Jun 1, 2017

AgileIndy 2017 Recap

The following blog post was written by Diana Williams, Manager of Agile Delivery, Big Data Insights Division. AgileIndy was held for the 5th time in Indianapolis, Indiana with over 600 thought...
May 11, 2017
May 11, 2017

The 2017 Guide for CIOs: Part Two

The benefits of migrating data and apps to the cloud should make it a no-brainer for enterprises. However, we believe that a majority of all cloud projects are set up to fail. Over the next couple...
May 3, 2017
May 3, 2017

It’s Time for GPOs to Drive Innovation

There’s a rejuvenation afoot for Global Process Owners (GPOs) within larger and more mature companies. These professionals are being asked to serve as the nexus for innovation rather than the...
April 17, 2017
Apr 17, 2017

Customer Experience Trumps Channels

Most retailers have made significant investments over the last few years to transform their businesses across online, mobile and in-store channels, but clearly this hasn’t brought foot traffic back...
April 13, 2017
Apr 13, 2017

The 2017 Guide for CIOs: Part One

Digital transformation is one of the top priorities for CIOs in 2017. Failing to incorporate emerging technologies to streamline operations and build value-adding products/services for customers, can...
April 12, 2017
Apr 12, 2017

Could You Compete with Uber?

Imagine if a competitor with deep (almost unlimited) pockets, speed and disruption, like Uber, was to enter your industry as the main competitor. A company that doesn’t care about status quo, is...
April 7, 2017
Apr 7, 2017

The State of Mobility in Fashion and Apparel

Despite news of major retail brands closing up shop, the U.S. fashion currently holds a market value of $385.7B while fashion worldwide generates up to $2.5T a year. So, why are retailers struggling...
April 5, 2017
Apr 5, 2017

How to Do Customer Service in a Mobile World

Most companies see customer service as a cost center. As a customer, I see customer service as a core part of the brand I’m doing business with. Good customer service means I’m a happy...
March 28, 2017
Mar 28, 2017

How to Pick the Right IoT Partners

“If you disassemble a modern drone, VR headset, or IoT device, you’ll find mostly smartphone components.” -Chris Dixon of a16z Every business and organization, large and small, will be...
March 21, 2017
Mar 21, 2017

3 Steps to Success in AI for Anyone

Expectations have been set high with Elon Musk talking about robots/automation taking over all our jobs, as well as Bill Gates and Stephen Hawking warning us about the threat of AI to mankind....
March 16, 2017
Mar 16, 2017

Why Building a Mobile App Is Not Enough

Someone asked me recently whether I worked for a "mobile app shop." The very question conveys the casual notion that functionality provisioned on a smartphone, tablet, or wearable device is the...
March 14, 2017
Mar 14, 2017

IoT Evolution 2017: Recap

The Telit Iot Innovation and IoT Evolution Conference was held in Ft. Lauderdale last month. Companies from all over gathered together to learn how the Internet of Things is driving productivity,...
March 13, 2017
Mar 13, 2017

Top Enterprise Mobility Priorities in 2017

Cloud integration is currently the top mobility priority among enterprises followed by managed services (devices, applications, …) and data management according to recent research by DMI and...
March 6, 2017
Mar 6, 2017

7 Trends and Insights from MWC17

Bill Gates once said that “Development and adoption of new technologies is usually slower than we expect, but when it happens it’s faster and the impact is much greater than we could ever have...
February 21, 2017
Feb 21, 2017

Innovation Labs Are Failing

Almost every Fortune 500 company opened an innovation lab over the past three years, but are they delivering results? Over the past two years I’ve spent time with 30+ innovation hubs, labs and...
January 30, 2017
Jan 30, 2017

The MWC17 Planning Guide

What & When The biggest mobile show on earth, Mobile World Congress, is about to take place in the Mobile World Capital of Barcelona for the 12th year in a row. The 2016 edition hosted 2,200...
January 26, 2017
Jan 26, 2017

NRF’s ‘Big Show’ 2017: Recap

Last week, DMI sponsored and presented at the National Retail Federation’s (NRF) ‘Big Show’ at the Javitz Center in New York City. Nearly 35,000 attendees flooded the aisles at the expo to see...
January 24, 2017
Jan 24, 2017

In the Age of Mobility … Jack Be Nimble

Having spent much of my professional life in the world of large-scale technology transformations, I am finding that the world of digital/mobile business models brings some very different requirements...
January 18, 2017
Jan 18, 2017

Enabling Connected Vehicles with IoT Cloud

A critical part of our connected future is to find a way to seamlessly work with IoT Big Data and the IoT Cloud Platform to achieve: Real Insights Real Pattern Recognition A Sixth...
January 17, 2017
Jan 17, 2017

Mobile and Connected Devices at CES 2017

It has been a week since CES which has given us time to digest the thousands of announcements and gadgets shown. As a mobility company, our focus was naturally on mobile and connected devices. Here's...
December 16, 2016
Dec 16, 2016

See Your Sales Success

The year is wrapping up and that traditionally means sales teams are looking back to measure what they accomplished and plan for the New Year. What if you could visualize your data to reward success...
December 15, 2016
Dec 15, 2016

Black Friday 2016: How Retailers Stayed on Top

The news is out! “Black Friday became the first day in retail history to drive over one billion dollars in mobile revenue at $1.2 billion, a 33 percent growth year-over-year.” How retailers fared...
November 3, 2016
Nov 3, 2016

Gartner Symposium Orlando Recap

With more than 23,000 CIOs, senior business and IT leaders in attendance, this year's Gartner Symposium/ITxpo, was not only sold out but absolutely buzzing with exciting activities, sessions, parties...
October 27, 2016
Oct 27, 2016

Mobile Shopping 2016 Recap

Last week in Palm Springs, CA, over 250 retail and technology professionals attended the Mobile Shopping event hosted by WBR Research. For three days, retailers, vendors and industry leaders got...
September 20, 2016
Sep 20, 2016

Mobility Makes the World Go Round

This summer my daughters joined millions of other teenagers in their pursuit of Pokémon characters via their smartphones. To many parents, this was likely an amusing summertime oddity. To me, it was...
September 6, 2016
Sep 6, 2016

3 App Store Tips That Will Help You Triumph

We've delivered over 1,000 apps over the past ten years. Throughout this time, the app stores have become more and more competitive, requiring app owners to do whatever they can to stand out. Here...
July 27, 2016
Jul 27, 2016

All You Need to Know about Differential Privacy

Following Apple’s keynote at the Worldwide Developers’ Conference, WWDC16, last month, it seems Apple reinforced its position as a key defender of privacy. Making it more difficult for hackers,...
July 1, 2016
Jul 1, 2016

The CX Shift to Mobile Services

Over the past 10 years in mobile, we have seen a distinct shift from a product mindset to a service one. In the mobile product model, it has traditionally been about transactions; e.g., how many...
June 15, 2016
Jun 15, 2016

The Mobile App: What’s Your Tipping Point?

As we approach the ninth anniversary of the iPhone, it is fair to say that on June 29, 2007, the world of consumer engagement was forever changed. Cell phones became smartphones and with them, apps...
May 27, 2016
May 27, 2016

What You Need to Know from Google I/O 2016

A lot of exciting, new Android products and features were revealed at last week’s Google I/O event. Here’s a five-minute read on everything you need to know. Android N The next version of the...
May 23, 2016
May 23, 2016

Why Companies Need to Invest in Chatbots Now

Apps are dead again according to articles across tech media. This time they will be replaced by chatbots. So will we re-train 500 mobile developers to program chatbots? No, but chatbots will become...
May 10, 2016
May 10, 2016

Understanding the Mobile Tech Adoption Curve

What are the new opportunities for live, in the moment, research approaches? ‎ ‎How can we predict the success and adoption curve of new mobile technology? Here are a couple of examples of how...
April 14, 2016
Apr 14, 2016

Customer Experience Management

Recently while flipping through television channels, I stumbled across a PBS documentary about the impact Harry Gordon Selfridge had on the retail world. For those not familiar with Selfridge, he...
April 13, 2016
Apr 13, 2016

Adobe Summit 2016: Recap & Highlights

We were among the 10,000 who descended upon Las Vegas’ Venetian Hotel for Adobe’s Annual Summit last week to hear where their platform is taking customers in the year(s) to come. The lavish,...
April 1, 2016
Apr 1, 2016

Current State of the Connected Car

Mobile technology is evolving quickly, and customers are expecting their automotive experience to match the quality of their smartphone experience. Last month I had the opportunity to spend the...
February 12, 2016
Feb 12, 2016

Who Is Supporting Your Cloud?

More companies than ever are moving computing to the cloud. In fact, the percentage of businesses using cloud computing is expected to more than double over the next six years, from 37 percent to...
January 12, 2016
Jan 12, 2016

How to Optimize Omni-Channel through Big Data

As a savvy retailer you have mastered your multi-channel strategy, making your mobile apps more customer-friendly and creating an in-store and online experience that accommodates how individual...
December 10, 2015
Dec 10, 2015

Black Friday: How Retailers Stayed on Top

Well if you don’t know… now you do. The news is out! How retailers fared during Black Friday and Cyber Monday this year most likely depends on how well they have mastered their multi-channel...
November 17, 2015
Nov 17, 2015

Key Insights from the Gartner Symposium

Every year Gartner brings together the top CIOs and IT Directors to share and discuss trends and challenges. We were at the Barcelona event listening and debating, with the following key insights and...
October 22, 2015
Oct 22, 2015

Leveraging Big Data Big Time

Even as the buzz around Big Data keeps growing, a myriad of technical and management related issues continue to challenge its successful implementation. IT experts suggest only a handful of big data...
October 14, 2015
Oct 14, 2015

The Key to Successful Hybrid Apps

Forget about the pros and cons of native vs. hybrid vs. web apps. You've decided that hybrid is the way for you to go and this is often the best way forward for enterprise app development. As with...
October 1, 2015
Oct 1, 2015

Quick Guide to Mobile Payments

Is Apple Pay a success or a failure? Who are the leaders in mobile payments other than Apple, Google and PayPal? Which mobile payment provider should I choose? State of the Market Forbes calls it...
September 17, 2015
Sep 17, 2015

Top 3 Tips to Accelerate Mobile Innovation

“The mobile device has become our communication hub, our diary, our entertainment portal, our primary source media consumption, our wallet and our gateway to real-time information tailored to our...
September 11, 2015
Sep 11, 2015

Don’t Mobilize Your Business – Reinvent It

“There’s a way to do it better – find it!” -Thomas Edison The manager of your field worker team has asked for a mobile solution to enable them to access customer information and log data...
August 3, 2015
Aug 3, 2015

Scorecard for Choosing Mobile Technology

How do you choose which technology to use for your mobile service for customers, partners or employees? What if there was a scorecard that based on your requirements, roadmap and situation provided a...
July 29, 2015
Jul 29, 2015

How Android Will Shape the World

If you look at the worldwide smartphone sales by operating system in 2014, you'll see that 4 out of 5 smartphones sold were running on Android. This also means that new Android services and...
July 21, 2015
Jul 21, 2015

Apps and Web Are Dead

5 years ago, Forbes, WSJ, Business Insider, ZDNet and other media quoted experts and analysts stating that apps were dead. 4 years later the same media outlets reported mobile web was dead due to...
July 17, 2015
Jul 17, 2015

5 Encryption Methods for Mobile

Last week, we attended a conference on General Data Protection Regulation and cryptographic solutions. Although this conference was not targeted at mobile apps specifically but at encryption of all...
July 16, 2015
Jul 16, 2015

Harnessing Mobility in Retail

Discover the major barriers to success retailers are encountering today. This white paper discuss how these barriers can be overcome by utilizing marketing data and mobile devices to connect with...
July 15, 2015
Jul 15, 2015

360 Degree Customer Analytics

"Just 13% of digital-business professionals track their companies' mobile audiences across online and offline channels." - Retail Me Not Online (mobile) has become an important channel for most...
June 30, 2015
Jun 30, 2015

Mobile Application Security by Design

Did you know that mobile security breaches have affected more than two-thirds of global organizations in the last 12 months? Our latest SlideShare presentation will help you assess where you stand,...
June 16, 2015
Jun 16, 2015

Designing Solutions, Not Destinations

One of the biggest misconceptions about mobile apps - hybrid or native - is that they are "closed systems" that only provide value when a user makes a decision to launch the app. Although this might...
June 4, 2015
Jun 4, 2015

Mobile Take-Outs from Mary Meeker 2015 Report

Mary Meeker’s Internet Trend report for 2015 is out. If you don’t want to read the full 197 pages then here are the key take-outs relevant to mobility. 1. Mobile Usage Continues to Grow at a...
May 27, 2015
May 27, 2015

Mobility Trends in Government

The government is about efficiency. Okay, you can stop laughing now and get serious. It actually is. When you spend taxpayers’ money, everything you do is scrutinized. So much so that you spend...
May 15, 2015
May 15, 2015

My First Date with the Apple Watch

There seems to be a new Apple Watch popping up around our offices every day right now. So far though, the number of smartwatches is still low, something that should change in a near future. A new...
May 15, 2015
May 15, 2015

5 Ways to Invest in Privacy in 2015

Public perception of Privacy and Security in the post-Snowden era has changed, leading to end users caring vastly more about the topic. Last year there were more breaches than ever before, ad...
May 5, 2015
May 5, 2015

How to Survive Mobilegeddon

On April 21st, Google updated their search engine algorithm "boosting the ranking of mobile-friendly pages on mobile search results", frequently referred to as Mobilegeddon. Many big companies...
April 24, 2015
Apr 24, 2015

Can Someone Hack Your Banking App?

The banking industry is seeing a second wave of digital transformation with 20% or more of all transactions now occurring from mobile devices, a number that is rapidly increasing. The majority of all...
April 20, 2015
Apr 20, 2015

Latest stats on Apple Pay

In this year's trend presentation we predicted that Apple Pay would grow slowly in terms of in-store payments. The interpretation of slow is obviously different for everyone so we will let you make...
February 23, 2015
Feb 23, 2015

What’s the best mobile cloud platform?

With the explosive growth of mobile applications and services in the enterprise, CIOs and IT Directors are scratching their heads. Once again they are on path to create 100s of new applications...
December 19, 2014
Dec 19, 2014

Mobility Management Trends for 2015

The mobile transformation is accelerating. No longer limited to smartphones and tablets, the mobile ecosystem has expanded to include wearables, smart sensors for industrial machinery, appliances,...
November 26, 2014
Nov 26, 2014

Get ready for mobile apps 3.0

The first generation of smartphone apps were gimmicky brand building games, utilities and information services. Some of our favourite examples include Carlings pint, the Zippo lighter app, Nike...
November 10, 2014
Nov 10, 2014

What’s the killer app for the car?

In our summary from the Mobile World Congress this year we talked a lot about the number of smart cars on display and the lack of apps. Last year Apple launched Apple CarPlay which was later followed...
October 2, 2014
Oct 2, 2014

The Future of Enterprise Mobility

"Google programmers are doing work on mobile applications and technology first, because 'mobile apps are better apps'." -Eric Schmidt, Mobile World Congress, 2010 "The nice thing about large IT...
August 8, 2014
Aug 8, 2014

Mobile strategy framework for 2015 and beyond

So far this year, we have seen incredible growth of mobile usage worldwide and this is on course to continue in 2015. The majority of visits to websites already come from mobile according to...
August 6, 2014
Aug 6, 2014

The Top 4 Tools for Mobile Marketing Analytics

If you’re a marketer, you’re probably obsessed with analytics. So if you’re promoting a mobile app and want to be able to track, test, and figure out what’s working and what’s not…there...
August 6, 2014
Aug 6, 2014

Winning the mobile user in 2015

2014 has turned out to be another incredible year of growth in mobile usage across the globe and this is set to continue in 2015. There will be more local searches coming from smartphones than...
July 21, 2014
Jul 21, 2014

The Basics of App Maintenance

What is app maintenance? Once a newly developed app has been launched, the work does not stop there. In fact it’s only the beginning. Now it’s time to listen to user feedback, track analytics...
June 12, 2014
Jun 12, 2014

London Heathrow app shown at Apple WWDC

  A couple of weeks ago Apple reached our to our client London Heathrow and requested the use of the London Heathrow iPhone app in one of the presentations at WWDC. Unsurprisingly Heathrow...
May 29, 2014
May 29, 2014

Beacon Technology

Beacons are emerging as useful tools retailers can use to push relevant, targeted offers to shoppers, and create more engaging shopping...
May 28, 2014
May 28, 2014

7 tips for a successful m-commerce strategy

Amazon doubled its mobile sales to reach $8bn in 2013. Walmart estimated that 40% of all visits to their internet shopping site was from a mobile device. According to IBM, Mobile sales increased by...
March 17, 2014
Mar 17, 2014

Be bold, be disruptive!

Uber, Airbnb, Opentable, Square, Zipcar, Coursera, Skillsoft, JustEat, Seamless, Nest, Dwolla, Getaround, Spotify, Kickstarter and a myriad other "mobile" startups are disrupting industries faster...
January 7, 2014
Jan 7, 2014

Top mobile trends 2014 – your key to success

What should your top mobile priorities be in 2014? Once again we have dug through reports, predictions and forecasts from the top research firms and thought leaders, as well as our own analysis...
November 26, 2013
Nov 26, 2013

Time to Demand More from Your eCommerce Site

Merchants of all shapes and sizes agree on a common goal: achieve strong top-line growth through increased conversion rates and average order size. There have been numerous strategies, methodologies...
August 15, 2013
Aug 15, 2013

How to Prepare to Go Mobile

In a previous blog post we talked about working collaboratively, and now we’re going to delve a bit further into the specifics of planning a mobile application. Part of working together as...
July 17, 2013
Jul 17, 2013

Become a Mobile Enterprise Rock Star

Mobile enterprise applications are changing the way that businesses work, but not all of them are getting it right. So to give you the help you need to develop your mobile enterprise application...
July 10, 2013
Jul 10, 2013

7 trends in UI/UX design in 2013

The state of User Experience/User Interface (UX/UI) design today is rapidly changing along with new innovations. There are numerous differing opinions amongst hot topics such as flat vs....
June 11, 2013
Jun 11, 2013

6 sins of mobile

What do Pampers, Dove, Panasonic, Avon, Johnnie Walker, Xerox, Coca Cola (UK) and Pepsi (UK/Spain) and more than 30% of the other top 100 global brands have in common? They don't have mobile...
May 23, 2013
May 23, 2013

Mobile highlights from Google I/O 2013

With all the stuff going on at Google I/O (Google's equivalent to Apple WWDC) it's difficult to see the trees in the forest. Therefore we've made an attempt to digest the mobile related announcements...
March 8, 2013
Mar 8, 2013

Report from the Floor: Mobile World Congress

From February 25-28, 2013, several thousand people gathered in Barcelona, Spain to attend the world's largest mobile event - Mobile World Congress (MWC). Last week a team from DMI attended MWC and...
February 27, 2013
Feb 27, 2013

MWC Day 2: Top stories and more

Another day of hard work at MWC in Barcelona. Early wake up call, busy ride in, cold coffee for 2 euro at the congress, lots of walking, talking, listening, smiling sales people, meetings,...
February 26, 2013
Feb 26, 2013

MWC Day 1 Report, trends and insights

At Mobile World Congress (MWC) it's always busy days of meetings and late nights with dinners and networking so challenging to find time to digest and report. Anyway, here's a short snippet of the...
February 4, 2013
Feb 4, 2013

What to expect from Mobile World Congress 2013?

As a 8 year veteran visitor of Mobile World Congress (MWC) and Barcelona resident I get the question from a lot of people what to expect from MWC this year. New innovations? Trends? Is it a place to...
January 2, 2013
Jan 2, 2013

Wearable Tech and Agnosticism

Wearable technology isn’t exactly a new concept. Anyone who listens to music with headphones gets the general idea. Creating products and experiences that interact with our bodies in a natural,...
December 17, 2012
Dec 17, 2012

Seven Marketing Trends to Watch in 2013

So, we’ve arrived at that time of year when everyone steps up on his or her soapbox and prognosticates about the future of marketing. It’s a ritual of sorts – a right of passage as we move into...
November 12, 2012
Nov 12, 2012

DMI Pulse: SmartGlass and Square

The DMI Pulse is a weekly roundup of news, trends, and insights from the DMI Strategy Team. Questions or comments? Drop us a line below. Second Screen Experiences + The Living Room Battle Last...