Insights by Service: Digital Commerce

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Digital Commerce

November 13, 2018
Nov 13, 2018

Putting Geofencing to Work

Have you ever gotten into your car and received an instant travel report highlighting the traffic around your commute? If so, then you’ve experienced a phenomenon referred to as geofencing, a...
May 31, 2018
May 31, 2018

A Solution Accelerator for the Payment Industry

A new payments ecosystem is emerging, driven simply by the growing demands and expectations we have as consumers. Equipped with a modern embedded analytics and data solution, organizations now have...
January 25, 2018
Jan 25, 2018

Mobile World Congress 2018 Predictions

The biggest mobile show on earth, Mobile World Congress, is about to take place in the Mobile World Capital of Barcelona for the 13th year in a row. At this year’s event, the prominent theme is...
December 6, 2017
Dec 6, 2017

The Head of Headless Commerce

Brick-and-mortar vs online shopping has taken center stage in the next-generation retailer dialogue. However, the retailer of tomorrow goes much deeper than that. Consumer demands and expectations as...
April 17, 2017
Apr 17, 2017

Customer Experience Trumps Channels

Most retailers have made significant investments over the last few years to transform their businesses across online, mobile and in-store channels, but clearly this hasn’t brought foot traffic back...
April 7, 2017
Apr 7, 2017

The State of Mobility in Fashion and Apparel

Despite news of major retail brands closing up shop, the U.S. fashion currently holds a market value of $385.7B while fashion worldwide generates up to $2.5T a year. So, why are retailers struggling...
April 5, 2017
Apr 5, 2017

How to Do Customer Service in a Mobile World

Most companies see customer service as a cost center. As a customer, I see customer service as a core part of the brand I’m doing business with. Good customer service means I’m a happy...
March 16, 2017
Mar 16, 2017

Why Building a Mobile App Is Not Enough

Someone asked me recently whether I worked for a "mobile app shop." The very question conveys the casual notion that functionality provisioned on a smartphone, tablet, or wearable device is the...
March 9, 2017
Mar 9, 2017

3 Keys to Success in Omni-Channel Retail

In January of this year, we released our second annual Mobile Maturity Model report. In this report, we gathered survey data into existing customer shopping behavior, future desired behavior and...
February 7, 2017
Feb 7, 2017

VR Remains Niche for Now

Will VR achieve mass-market appeal in 2017 or remain a niche service? Which VR hardware and services have the greatest potential of being successful? Will VR meet the same fate as 3D Television?...
January 30, 2017
Jan 30, 2017

The MWC17 Planning Guide

What & When The biggest mobile show on earth, Mobile World Congress, is about to take place in the Mobile World Capital of Barcelona for the 12th year in a row. The 2016 edition hosted 2,200...
January 26, 2017
Jan 26, 2017

NRF’s ‘Big Show’ 2017: Recap

Last week, DMI sponsored and presented at the National Retail Federation’s (NRF) ‘Big Show’ at the Javitz Center in New York City. Nearly 35,000 attendees flooded the aisles at the expo to see...
December 16, 2016
Dec 16, 2016

See Your Sales Success

The year is wrapping up and that traditionally means sales teams are looking back to measure what they accomplished and plan for the New Year. What if you could visualize your data to reward success...
December 15, 2016
Dec 15, 2016

Black Friday 2016: How Retailers Stayed on Top

The news is out! “Black Friday became the first day in retail history to drive over one billion dollars in mobile revenue at $1.2 billion, a 33 percent growth year-over-year.” How retailers fared...
November 3, 2016
Nov 3, 2016

Gartner Symposium Orlando Recap

With more than 23,000 CIOs, senior business and IT leaders in attendance, this year's Gartner Symposium/ITxpo, was not only sold out but absolutely buzzing with exciting activities, sessions, parties...
October 27, 2016
Oct 27, 2016

Mobile Shopping 2016 Recap

Last week in Palm Springs, CA, over 250 retail and technology professionals attended the Mobile Shopping event hosted by WBR Research. For three days, retailers, vendors and industry leaders got...
September 2, 2016
Sep 2, 2016

Ubamarket Is an Instant Shopping Hit!

A couple of weeks ago, one of our amazing customers finally launched their new service, Ubamarket, revolutionizing grocery shopping. The mobile service has been designed based on years of research,...
July 27, 2016
Jul 27, 2016

All You Need to Know about Differential Privacy

Following Apple’s keynote at the Worldwide Developers’ Conference, WWDC16, last month, it seems Apple reinforced its position as a key defender of privacy. Making it more difficult for hackers,...
July 1, 2016
Jul 1, 2016

The CX Shift to Mobile Services

Over the past 10 years in mobile, we have seen a distinct shift from a product mindset to a service one. In the mobile product model, it has traditionally been about transactions; e.g., how many...
May 27, 2016
May 27, 2016

What You Need to Know from Google I/O 2016

A lot of exciting, new Android products and features were revealed at last week’s Google I/O event. Here’s a five-minute read on everything you need to know. Android N The next version of the...
April 26, 2016
Apr 26, 2016

Oracle Industry Connect 2016: Retail Recap

The Oracle Industry Connect, which started out as the Oracle Retail CrossTalk, has significantly transformed over the years. What was once a program developed for retailers by retailers has evolved...
April 1, 2016
Apr 1, 2016

Current State of the Connected Car

Mobile technology is evolving quickly, and customers are expecting their automotive experience to match the quality of their smartphone experience. Last month I had the opportunity to spend the...
January 12, 2016
Jan 12, 2016

How to Optimize Omni-Channel through Big Data

As a savvy retailer you have mastered your multi-channel strategy, making your mobile apps more customer-friendly and creating an in-store and online experience that accommodates how individual...
December 10, 2015
Dec 10, 2015

Black Friday: How Retailers Stayed on Top

Well if you don’t know… now you do. The news is out! How retailers fared during Black Friday and Cyber Monday this year most likely depends on how well they have mastered their multi-channel...
August 24, 2015
Aug 24, 2015

The Innovation Lab Experiment Continues

The Innovation Lab is a DMI event concept that was created for the 2015 Mobile World Congress. The idea is to experiment with and discuss how the latest technologies can be applied across various...
July 29, 2015
Jul 29, 2015

How Android Will Shape the World

If you look at the worldwide smartphone sales by operating system in 2014, you'll see that 4 out of 5 smartphones sold were running on Android. This also means that new Android services and...
July 16, 2015
Jul 16, 2015

Harnessing Mobility in Retail

Discover the major barriers to success retailers are encountering today. This white paper discuss how these barriers can be overcome by utilizing marketing data and mobile devices to connect with...
July 15, 2015
Jul 15, 2015

360 Degree Customer Analytics

"Just 13% of digital-business professionals track their companies' mobile audiences across online and offline channels." - Retail Me Not Online (mobile) has become an important channel for most...
June 4, 2015
Jun 4, 2015

Mobile Take-Outs from Mary Meeker 2015 Report

Mary Meeker’s Internet Trend report for 2015 is out. If you don’t want to read the full 197 pages then here are the key take-outs relevant to mobility. 1. Mobile Usage Continues to Grow at a...
May 20, 2014
May 20, 2014

Beating Amazon at mCommerce

Traditional retailers have more guns on deck than online-only retailers—the trick is getting them pointed in the same direction. Explore four ways you can martial your superior resources and win...
May 13, 2014
May 13, 2014

Mobile Commerce on a Tear

If you haven’t noticed the latest stats and projections out from Goldman Sachs, they’re worth taking a look at. The big take away: Mobile commerce is growing 10x faster than non-mobile...
March 10, 2014
Mar 10, 2014

Using Commerce Reference Store Effectively

Oracle Commerce (ATG) has been offering the Commerce Reference Store (CRS) as a reference implementation since ATG 9.0, which is one of the latest of a small line of reference implementation since...
November 26, 2013
Nov 26, 2013

Time to Demand More from Your eCommerce Site

Merchants of all shapes and sizes agree on a common goal: achieve strong top-line growth through increased conversion rates and average order size. There have been numerous strategies, methodologies...
March 21, 2013
Mar 21, 2013

Mobile Commerce with Express Payment Options

I don’t know about you, but recently I have been doing a majority of my shopping through my mobile device. Apparently I am not the only one since retailers are starting to see their mobile revenue...
November 27, 2012
Nov 27, 2012

DMI Pulse: Cyber Mobile

The holiday shopping season kicked off this week with Black Friday and Small Business Saturday. But the big news this week was Cyber Monday. While in-store sales on Black Friday were down 1.8% this...
November 12, 2012
Nov 12, 2012

DMI Pulse: SmartGlass and Square

The DMI Pulse is a weekly roundup of news, trends, and insights from the DMI Strategy Team. Questions or comments? Drop us a line below. Second Screen Experiences + The Living Room Battle Last...