What We Do

Conversational Design

Use the latest natural language processing tools for voice-driven experiences.

User Experience and Interface Design

Create digital encounters that are engaging, intuitive and customer-centered.

Digital Commerce

Integrate shopping tools and consumer insights into digital designs.

Mobile Apps, Portals and Websites

Develop digital apps, online hubs and websites that engage and convert.

Quality Control

Apply comprehensive validation, user testing and QA/QE.

Strategic Guidance

Collaborate with DMI’s expert strategists and customer-experience designers.

Benefits

Make Your Business Healthier

Nurture customer satisfaction to boost sales and reduce cost of acquisition.

Become a Market Leader

Build customer-centered experiences that stave off market challengers.

Improve Consumer Outcomes

Elevate brand sentiment while strengthening customer acquisition and retention.

Increase Engagement

Get more downloads and heavier traffic on websites, apps and platforms.

Put Data to Work for You

Use advanced measurement and tracking to yield actionable business insights.

Enjoy End-to-End Guidance

Let DMI’s consultants help you craft the ideal experience for your customers.

Stay Competitive with Amazing Customer Experiences

It’s tough to keep pace with the evolution of online commerce. Mobile apps and websites constantly roll out new features to reel in new customers and keep them coming back. With new competitive threats cropping up every day, you’ve got no choice but to get in the game and play to win. DMI’s team of developers, designers and consultants take the time to understand your marketplace. Our comprehensive skills in strategy, digital commerce, artificial intelligence and data analytics can help you build a roadmap for thriving in any competitive environment.

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Implement Experiences that Keep Customers Coming Back

Many companies are ready to transform their customer experience. They’ve mapped out a strategy and selected a technology architecture. Now it’s time to build their digital experiences.  DMI has the unique combination of design savvy, technical acumen and market-tested experience to bring these plans to fruition. We study your market, research your customer behaviors and implement data-driven solutions that leverage the best options in modern commerce architectures. You’ll be ready for anything the future throws at you.

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Use Data and Intelligence to Create Next-Level Experiences

When you have a robust customer experience in place, it’s time to evolve. Machine learning, neural networks, edge computing and advanced analytics create opportunities to customize your user experience and place it in the context of people’s everyday lives. Mobile apps reveal people’s locations and document their buying habits. DMI’s experts can help you use mobile data to put context at the center of your user experience design. That’s the wave of the future. We’ll help you ride it to success.   

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