Question after question in DMI’s survey reinforces the value of in-store retailing.

DMI’s annual survey of consumer behavior extols the virtues of in-store shopping while acknowledging the colossal impact of e-commerce retailers. This exclusive in-depth report summarizes consumer practices and preferences under three main headings:


  • The State of Connected Commerce
  • Enhancing the Consumer Experience
  • Optimizing the Path to Purchase


Read the report now to discover the survey’s key findings plus actionable guidance from DMI experts on e-commerce, digital strategy, customer experience, artificial intelligence and technology implementation. You will also learn the 12 crucial insights from our survey of mobile shoppers.


Download the full survey report by filling out the form.