Understand how to effectively assess the mobile shopping experience in your brick-and-mortar stores.

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The Mobile In-Store Maturity Model enables retailers like you to assess the quality and sophistication of your in-store mobile experiences at a high level. While this isn’t meant to be an all-encompassing tool or an IT assessment, it offers worthwhile insight into how you can best serve your customers before, after and during the in-store experience.

 

Discover what makes an experience reactive, tactical, strategic and visionary—the basis on which we assess and score all of our brands’ mobile in-store experiences.

Evaluate your experience across six core areas of consumer needs:

  • Pricing
  • Inventory
  • Products, Reviews & Advice
  • Personalization
  • Store Guidance
  • Checkout & Loyalty

Fill out the form to the left to get started or, for a deeper evaluation, request to have our team assess your current experience with our Benchmark Assessment Tool.

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