Chatbots to Conversational Interfaces: Embracing the Shift to Natural Language Understanding

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Chatbots can improve people’s lives in ways that cement customer loyalty for years to come.

This ebook discusses why the shift to natural language understanding is so central to the emerging technology landscape. We provide you with use-case examples in commerce, cars and customer care, and outline the fundamentals of implementing advanced natural language understanding capabilities. You will also discover how DMI can help you in the process of moving beyond traditional conversational models.


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