The mobile transformation is accelerating. No longer limited to smartphones and tablets, the mobile ecosystem has expanded to include wearables, smart sensors for industrial machinery, appliances, health monitors – even toothbrushes. This broadening array of connected devices is giving rise to exciting new solutions, services and business models.
In 2015, how will organizations keep up? What technologies and approaches to mobile management will prove most successful? Here are some trends we’re seeing:
- Enterprises are increasingly outsourcing Mobility Management. In 2013, Gartner produced its first Magic Quadrant report on Managed Mobility Services (MMS) – defined as “the IT and process services provided by an external service provider (ESP) that are required to plan, procure, provision, activate, manage and support mobile devices, network services and mobile applications.” In 2014, Gartner followed up with a second report . In the year between the two reports, the average number of devices under management by leading vendors has nearly doubled, and the total number of devices being managed by 12 leading vendors in 2014 jumped to eleven million. Outsourced mobility management is definitely coming into its own as an industry.
- Telecom Expense Management (TEM) included in MMS. TEM is increasingly being sought as a component of managed mobility services. Telecom expense management is all about managing your wireless, voice, and data environment to reduce costs and risks. Increasingly, managed mobility service providers are being called upon to provide real time inventory of mobile devices, management of telecom billing and audit, optimization of mobile carrier plans, and direct negotiation with carriers to drive down costs.
- BES 12 – Moving the needle for BlackBerry. Industry pundits predicting the demise of BlackBerry have spoken too soon. While it’s true that BlackBerry will never enjoy the leadership position the company had in mobile devices, the company’s extensive experience in enterprise mobility management has enabled the BlackBerry to stay in the game with a solid set of enterprise software solutions for mobility management.
- BYOD—not quite the juggernaut we’d thought. Everyone knows that BYOD adoption varies dramatically from country to country. In the US, acceptance of a blended work/life culture has combined with popular hunger for the latest gadgets to give rise to relatively strong BYOD adoption. But recent developments seem to be slowing the growth of BYOD both in the US and abroad. We’re likely to continue to see growth in BYOD in the US, and in most companies a mixed environment of BYOD and Corporate Liable (CL) devices will be the norm. But growth may slow as companies take care to develop and enforce policies for BYOD reimbursement, security and privacy that are compliant with regulations that vary from state to state and from country to country.
- Mobile security a growing concern. Certainly, mobile security has been a growing concern for years. But as mobile devices and mobile apps are increasingly integrated with mission critical systems, processes and data, the need for robust security becomes more acute. We’re seeing this concern especially in retail, where mobile devices have become important enablers for commerce.
- Things, things, and more things. According to Gartner, the number of things connected to the Internet will reach 26 Billion by 2020. The range of applications, solutions and businesses that will be enabled by connecting devices and sensors to the Internet, and managing and analyzing the data they generate is enormous–and still largely unimagined. This will open up new challenges for IT departments looking to cope with rapidly expanding and increasingly diverse mobile environments.
You can read more about Mobility Management Trends for 2015 in our recently released white paper. Check it out here!