What We Do


Get Smart on Your Way to Conversational Cloud

The compelling value of conversational cloud gives you a choice between diving in or getting left behind. But you might not have the skills in-house to combine natural language processing with the scalability and economy of the cloud. Or, perhaps you’re seeing one-size-fits-all offerings that don’t fit your needs. To succeed with voice-powered apps, you need a consulting partner who will customize a solution using data to drive measurable business outcomes. That’s the DMI edge: We deliver a unique capacity to innovate in the conversational cloud.


Implementing a Plan to Put Voice at Your Command

Conversational cloud solutions start with strategic adoption of technologies and processes. That requires a robust plan for change management. After all, your people need training to maximize the human impact of conversational cloud. And you must ensure that data collection produces actionable business intelligence. When you implement, will you need a custom solution or a cloud platform integration? These and many more questions must align with your unique business needs. DMI’s expert consultants have the knowhow to help you figure it all out.


Creating Innovation that Lasts for the Long Haul

Conversational cloud taps into our innate desire to say what we want. As machine learning improves the accuracy and clarity of voice commands, the demand for conversational AI can only strengthen. But where should you innovate in the years ahead? You might add more automation to customer support. Increasingly sophisticated algorithms will expand your ability to analyze user intent and customer sentiment. Whatever you decide, DMI’s consultants will supply the tools and insight you need to keep pace with the evolution of conversational cloud.